Customer/Sales Support Analyst

5 days ago


Lagos, Lagos, Nigeria Estrada International Staffing Solution Full time ₦1,800,000 per year

Customer Sales Support / Operations Analyst (Cybersecurity)**

Location: Yaba, Lagos Hybrid

Industry: Cybersecurity & Technology

About the Role

We are looking for a smart, organized, and tech-savvy Sales Support Intern to assist our sales and operations team. This role is perfect for someone who has experience in customer service, customer support, IT support, admin operations, or general sales assistance, and wants to grow in the technology and cybersecurity space.

Key Responsibilities

Support the sales team with day-to-day tasks and client follow-ups

Help prepare proposals, reports, presentations, and basic documentation

Assist with managing client inquiries and escalating issues to the right team

Maintain CRM records and update client information

Coordinate internal tasks between sales, operations, and technical teams

Support onboarding of new clients and track ongoing tasks

Help with basic research on cybersecurity products and industry trends

Attend meetings and take notes when required

Requirements

1-3 year experience in customer service, customer support, sales admin, IT support, or operations

Good communication and organization skills

Ability to follow processes and pay attention to detail

Basic computer skills (email, MS Office, Google Workspace, CRM is a plus)

Willingness to learn and grow in a tech environment

What You'll Gain

Hands-on experience in sales operations within the cybersecurity industry

Opportunity to learn about cybersecurity products, solutions, and client management

Exposure to real client projects and internal operations

A clear growth path into Sales Operations, Customer Success, Business Development, or Technical Support

Job Type: Full-time

Pay: From ₦150,000.00 per month


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