Business Operations Manager

Our client is simplifying cross-border payments for individuals and enterprises, specializing in high-value, secure transfers globally. They are seeking a
Business Operations Manager / Executive Assistant
to own core company operations and provide executive support. This is a broad role that demands organizational excellence, high discretion, and a relentless focus on execution. If you're fit to be the Founder's right hand man and keep things running smoothly, we would like to hear from you.

Who are we looking for?

• You are a proven operational leader with experience in operations roles ideally within a growing technology company.
• You are highly organized, detail-oriented, and obsessed with closing loops and driving action items to completion.
• You are comfortable owning the company's tool stack and administering critical sales tools.
• You are proficient in People Ops and Compliance, with a working knowledge of benefits, tax, and pension processes and coordinating external consultants for timely filings.
• You are capable of managing confidential employee and finance information.
• You are an exceptional communicator, ready to manage executive calendars, prepare briefs, and maintain professional relationships with vendors and stakeholders.

Your Responsibilities...
Founder Support & Administration

• You will manage the Founder's calendars, meetings, and complex travel arrangements.
• You will track critical action items and proactively drive their closure across internal teams and external vendors.
• You will prepare meeting briefs, necessary decks, and concise notes to ensure the Founder's priorities are organized and deadlines are consistently met.

People Operations (HR Equivalent)

• You will run new-joiner onboarding end-to-end, managing everything from offer letters and account setup to equipment and day-one readiness.
• You will maintain accurate employee records, manage the leave tracker, and prepare monthly and quarterly incentive/commission data for processing.
• You will coordinate performance cycles and ensure internal policy documentation is current and accessible.

Office, Vendors & Tooling Management

• You will manage the office space, facilities, supplies, and service providers, negotiating and tracking SLAs to ensure service reliability.
• You will own the entire company tool stack (seat management, access, renewals, security hygiene) and administer specialized sales tools (Lucia, CRM, dialers).
• You will create simple Standard Operating Procedures (SOPs) and "how-to" guides for internal tooling and processes.

Benefits, Taxes & Compliance Coordination

• You will administer HMO/health cover, pensions, and statutory taxes
• You will work with accountants/consultants to ensure accurate and timely remittances and documentation.
• You will keep an operations calendar of all filings, renewals, and regulatory deadlines.

Revenue & SDR Support

• You will build prospect lists in sales tools like Lucia, actively clean CRM data, and execute simple outbound sequences.
• You will produce weekly funnel/operations dashboards, ensuring data accuracy to keep the revenue motions transparent and effective.

Compliance & Finance Ops Support

• You will coordinate with accountants/consultants to administer pensions, statutory taxes, and health cover (HMO), ensuring accurate and timely remittances.
• You will maintain a strict operations calendar of all filings, renewals, and regulatory deadlines to ensure full compliance.
• You will assist with purchase orders (POs), invoices, basic reconciliations, vendor payments, and expense controls.

What Success Looks Like...

• Achieving a zero-miss rate on all regulatory, tax, and benefits filing deadlines.
• Ensuring the Founder's calendar and priorities are consistently managed.
• Maintaining data accuracy in the CRM system and successfully launching basic outbound sequences as required.
• Seamlessly managing the office and vendor relationships

To be considered for this role you should have...

• 3â6+ years in Business Ops, People Ops, Chief-of-Staff, Operations Coordinator, or Executive Assistant roles at a growing company.
• Proven execution focus: organized, detail-oriented, and relentless about closing loops.
• Working knowledge of benefits, tax, and pension processes and coordination with external consultants.
• Tooling Fluency: Proficiency across Google Workspace/Microsoft 365, Slack, project trackers (Asana/ClickUp/Notion), CRM (HubSpot/Salesforce), and sales tools like Lucia.
• Excellent written and verbal communication, combined with high discretion and integrity.

The Goodies...

• High-leverage role with a direct and measurable impact on how the company runs every single day.
• Close partnership with the Founder, offering broad exposure across Operations, Sales, Treasury, and Compliance.
• Competitive compensation with excellent opportunities for growth as the company scales.
• Hybrid setup in Lagos, providing autonomy and flexibility.