Head of Travel Desk

About the Company
Join a trailblazing financial services platform that's making waves across Africa Our client empowers millions with cutting-edge banking, payment, and business management solutions. They've processed billions in transactions, revolutionizing the way people and businesses thrive. Now, they're looking for a dynamic leader to drive their global travel operations forward.

Step into an exciting leadership role where you'll manage and elevate the entire travel experience for a high-growth, forward-thinking organization. As the Head of Travel Desk, you'll oversee local and international travel, ensuring seamless, 24/7 support for business travelers. If you're a strategic leader with a passion for travel management, cost optimization, and delivering world-class service, this is your chance to shine.

What You'll Do

• Lead a top-notch team responsible for coordinating all travel services—flights, hotels, visas, and more.
• Design and implement game-changing travel and expense strategies that keep things running smoothly.
• Guarantee round-the-clock coverage to ensure business travelers are always supported.
• Partner with senior leaders to drive the Global Travel Services strategy at a regional level.
• Monitor travel budgets, dive into expense data, and find creative ways to cut costs while maintaining excellence.
• Take ownership of booking travel for employees—whether it's a quick domestic trip or a global journey.
• Ensure every trip complies with company policies and international regulations, keeping everything on point.
• Negotiate killer deals with travel providers, from airlines to hotels, to get the best bang for your buck.
• Build and nurture strong relationships with travel vendors to guarantee top-quality service every time.
• Create and enforce smart, efficient travel policies that everyone loves following.
• Stay ahead of industry trends to keep the travel process smooth, modern, and cost-effective.
• Regularly report travel metrics to senior management, using data to fuel innovation and process improvements.
• Leverage the latest tech to enhance travel and expense management.
• Work hand-in-hand with finance, HR, and other teams to simplify processes and make travel easy for everyone.
• Keep communication flowing—ensure employees are supported and senior stakeholders are always in the loop.
• Lead by example, pushing for continuous improvement in how travel and expenses are managed.
• Be the go-to expert for anything travel-related, bringing fresh ideas and energy to the table.

What We're Looking For

• A strategic and confident leader, who's as organized as they are innovative.
• A master of multitasking—able to manage time, prioritize effectively, and deliver results under pressure.
• Strong negotiator with experience managing travel vendors and finding ways to cut costs.
• Data-driven, able to spot trends and make smart decisions fast.
• Tech-savvy, with a knack for optimizing processes and introducing new tools.
• Passionate about creating a seamless travel experience and a pro at building relationships with both internal teams and external suppliers.

Your Experience & Skills

• 7+ years in global travel and expense management, ideally with experience in fast-paced environments.
• Bachelor's degree in Business Administration, Travel Management, or a related field (bonus points for a Master's or certifications).
• Proven experience leading teams, implementing cost-saving strategies, and driving innovation.
• Strong analytical skills, financial acumen, and project management expertise.
• Proficiency with travel management software and tools.
• FinTech industry knowledge is a big plus

What's in it for You?

• A vibrant, people-first culture where your ideas matter and your voice is heard.
• Endless opportunities for learning, growth, and development in a fast-paced, forward-thinking environment.
• Competitive salary, health benefits, pension, annual bonuses, and more

Ready to make your mark and drive world-class travel operations? This is your moment If you're excited about leading a dynamic team and optimizing travel experiences, we want to hear from you. Apply now and take the next step in your career with a company that values innovation, excellence, and its people.