B2C Sales Representative – HVAC Solutions

24 hours ago


Lagos, Lagos, Nigeria Mandilas Group Full time

About the Company

For 75 years, Mandilas has been a cornerstone of reliability in Nigeria. From top-notch cooling solutions to seamless mobility services and excellent aftersales support, our commitment to excellence remains unwavering. Our Culture Reflects the Founder's - Chief John B Mandilas - business philosophy emphasizing integrity, respect, excellence. The "Mandilas Family" ethos promotes cohesion, commitment to diversity, equality & inclusion (DEI) in recruitment & employment. This culture is anchored by it's ICAR2E core values, which drive our organizational behaviour in the work environment. It emphasises Integrity, Care for the future, Accountability, Reliability, Respect for people, and Excellence.

Role Summary

Are you passionate about helping people create comfortable homes? We're looking for a B2C Sales Representative to join our growing team. In this role, you'll connect directly with wholesalers/retailers in the trade channel, homeowners and tenants, understand their cooling and heating needs, and provide tailored HVAC solutions that make a difference.

This role requires a self-motivated professional with excellent communication skills, a charismatic personality, and the ability to deliver measurable sales results aligned with clearly defined KPIs, within the shortest time possible.

Responsibilities

· Generate leads through trade/door-to-door visits, community engagement, referrals, and digital channels.

· Conduct home assessments and recommend the best HVAC solutions.

· Present quotations, negotiate pricing, and close deals.

· Upsell maintenance plans and extended warranties.

· Maintain strong customer relationships and ensure satisfaction.

· Update CRM and report on leads, conversions, and revenue.

· Track and report on sales performance against agreed KPIs and revenue targets.

· Conduct market intelligence to identify emerging opportunities and competitive positioning.

· Ensure timely contract execution, invoicing, and client satisfaction to promote repeat business.

· Represent the company at trade events, exhibitions, and client meetings.

Key Performance Indicators (KPIs)

· Weekly lead generation targets.

· Monthly home visit quotas.

· Conversion rate and revenue goals.

· Customer satisfaction and referral metrics.

· Monthly and quarterly revenue targets achieved.

· Market expansion and new client acquisition.

Qualifications

· Bachelor's degree in Business Administration, Marketing, Engineering, or related fields.

· Minimum 5 years in retail or direct consumer sales (home appliances, electronics, or similar).

· Possess an extensive and well-established network of clients and customers.

· Demonstrated success in achieving and exceeding sales targets to corporate customers

Required Skills

· Strong negotiation, communication, and presentation skills.

· Excellent networking ability and corporate relationship management experience.

· Self-driven, confident, and personable gravitas with high emotional intelligence.

· Ability to identify, open and close sales opportunities efficiently.

· Digital savvy for social media and online lead generation.

· Valid driver's license and willingness to travel locally.

· Basic HVAC knowledge (training provided).

Compensation and Benefits

· Base Salary: ₦700,000 monthly (negotiable based on experience).

· Performance-Based Review: Base pay increase after probation upon meeting or exceeding annual KPIs.

· Commission: Competitive commission on monthly sales achieved.

· Mobility: Pool vehicle provided for client visits and official engagements.

· Contract Tenure: Full-term, but confirmation subject to meeting performance targets.

Equal Opportunity Statement

Mandilas Group Limited is an equal opportunity employer and is committed to fostering a diverse and inclusive workplace.


Deadline: Application closes by 28th December 2025. Only shortlisted candidates will be contacted.


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