Customer Service Agent

2 days ago

Abuja, FCT, Nigeria RedSwitch Collections Full time

Redswitch is a dynamic and innovative consultancy firm that specializes in providing strategic advice and tailored solutions across a wide array of industries. With a focus on enhancing business performance and solving complex challenges, we collaborate closely with our clients to deliver measurable results that drive growth and sustainability. Whether it's optimizing operations, improving financial performance, or navigating industry-specific challenges, we help organizations reach their full potential.

We are recruiting to fill the position below:

Job Position: Customer Service Agent (NYSC)

Job Location: Abuja (FCT)

Employment Type: Full-time

Company Overview

  • We are a dynamic and customer-focused organization based in Abuja, committed to expanding our customer reach through effective telemarketing strategies.
  • We are seeking an enthusiastic NYSC Corps Member to join our team as a Customer Service Agent, where you will be responsible for engaging prospective customers over the phone and promoting company services.

Position Summary

  • The Customer Service Agent will make outbound calls to customers.
  • This role is ideal for a highly motivated individual with strong communication and persuasion skills.

Key Responsibilities

  • Make cold calls to prospective customers across Abuja
  • Communicate clearly to promote company services and offers
  • Generate and qualify leads to support sales targets
  • Maintain accurate records of customer interactions
  • Follow up on leads and provide feedback to management

Qualifications & Skills

  • Must be a serving NYSC Corps Member currently posted to or willing to work in Abuja
  • Strong communication and interpersonal skills
  • Confident, persuasive, and target-driven
  • Ability to handle rejection and remain professional
  • Previous experience in sales or customer service is an added advantage.

Benefits

  • Competitive salary structure
  • Professional training and growth opportunities
  • Possibility of retention after service.

Method of Application

Interested and qualified Corps Members should send their CV to: using "Application for Customer Service Agent, NYSC Role – Abuja" as the subject of the mail.

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