Front Desk Officer

2 days ago

Port Harcourt, Rivers State, Nigeria STATS FOR HEALTH RESEARCH INITIATIVE Full time

Job Summary

Our hospital is seeking a well-organised, detail-oriented and multiskilled Front Desk Staff to join our team. This role combines traditional front desk duties with social media management and promotional responsibilities.

Responsibilities and Duties:

· Greet and direct visitors, ensuring a positive first impression of the company

· Answer and manage incoming phone calls, emails, and correspondence

· Schedule appointments and maintain calendars for executives

· Manage office supplies and equipment

· Organize and maintain filing systems, both physical and digital

· Assist with travel arrangements and expense reports

· Prepare and distribute memos, letters, and other documents

· Manage and update company social media accounts (e.g., Facebook, Twitter, Instagram, LinkedIn)

· Create and schedule engaging social media content

· Monitor social media channels for customer inquiries and respond promptly

· Assist in developing and implementing social media strategies

· Track social media metrics and prepare reports

· Support the marketing team in creating promotional materials

· Help organize and promote company events through various media channels

· Maintain a clean and organized reception area.

· Assist with basic IT troubleshooting.

· Support other departments as needed.

· Participate in company meetings and contribute ideas for improving office efficiency.

· Stay updated on industry trends and best practices in social media and digital marketing.

Qualifications and Requirements:

  • Bachelor's degree in Business Administration, Communications, Marketing, or related field; required.
  • Experience in a hospital setting and familiarity with hospital management software; preferred.
  • Excellent verbal and written communication skills in English.
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
  • Strong knowledge of social media platforms and best practices.
  • Experience with social media management tools.
  • Ability to multitask and prioritize in a fast-paced environment.
  • Strong organizational and time management skills.
  • Professional appearance and demeanour.
  • Customer service-oriented with a positive attitude.

Benefits:

· Pay: N65,000 - N70,000

· Health Cover

Leave Allowance

Job Types: Full-time, Permanent

Pay: From ₦65,000.00 per month

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