Housekeeping Manager

3 days ago

Lagos, Lagos, Nigeria Anonymous Full time

About Us:

We are a leading luxury hotel in the heart of Victoria Island, Lagos, renowned for our exceptional service, elegant design, and world-class guest experience. We are seeking an experienced and detail-oriented
Housekeeping Manager
to lead our housekeeping team and uphold the highest standards of cleanliness, comfort, and presentation across all guest rooms and public areas.

Key Responsibilities:

  • Oversee daily housekeeping operations to ensure all guest rooms, suites, public areas, and back-of-house areas meet the hotel's luxury standards.
  • Manage, train, and motivate housekeeping and laundry staff to maintain efficiency and excellence.
  • Conduct regular inspections and ensure compliance with brand and health & safety standards.
  • Coordinate with Front Office, Maintenance, and other departments to ensure seamless guest experiences.
  • Monitor inventory of linen, cleaning supplies, and guest amenities; oversee ordering and stock management.
  • Develop cleaning schedules, checklists, and procedures for deep cleaning and preventive maintenance.
  • Handle guest requests, feedback, and complaints promptly and professionally.
  • Prepare departmental reports, manage budgets, and control operational costs without compromising quality.

Requirements:

  • Minimum of
    5 years' experience
    in a housekeeping leadership role within a
    luxury hotel or resort
    .
  • Proven ability to lead large teams and maintain high standards under pressure.
  • Strong organizational and communication skills.
  • Keen eye for detail, discretion, and a commitment to delivering exceptional guest service.
  • Familiarity with housekeeping software and inventory management systems.
  • A diploma or degree in Hospitality Management or a related field is an advantage.

MONTHLY SALARY IS 400,000 NGN

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