Operations Manager

3 days ago


Lagos, Lagos, Nigeria PalmPay Full time ₦360,000 - ₦720,000 per year

JOB TITLE: Operations Manager

JOB LOCATION: Ikeja, Lagos

JOB DETAILS:



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  • Define and oversee the development of new product features while tracking success metrics.
  • Collaborate with cross-functional teams to align product goals with business objectives.
  • Enhance user experiences through research, feedback, and data-driven improvements.
  • Work closely with customer service to resolve user issues and implement solutions.
  • Conduct market and competitor analysis to identify trends and maintain competitiveness.
  • Develop and prioritize a product roadmap that supports strategic business goals.
  • Optimize operational workflows to ensure efficiency in product delivery and reconciliation processes.

Qualifications

  • Proven experience in operations management with a focus on customer acquisition.
  • Strong knowledge of customer acquisition strategies and techniques.
  • Excellent communication and interpersonal skills.
  • Analytical mindset with the ability to interpret data and make strategic decisions.
  • Proven leadership and team management abilities.
  • Proficiency in Microsoft Office Suite and customer relationship management (CRM) software.
  • Detail-oriented with strong data analytics skills.
  • Ability to work under pressure and meet deadlines.

HOW TO APPLY
To apply for the ongoing Palmpay job recruitment, visit the job APPLICATION PORTAL to submit your application




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