Front Desk Officer

5 days ago

Ikeja, Lagos, Nigeria Medical Art Center ISO (9001-2015) Certified. Full time ₦300,000 - ₦450,000 per year

Job Description: Front Desk Officer: Aishar Residence

Position:
Front Desk Officer
Location:

Shonibare Est, Ikeja GRA
Employment Type:
Full-time / On-site

About Aishar Residence

Aishar Residence provides premium shortlet and serviced apartment experiences, offering comfort, convenience, and top-tier hospitality. We pride ourselves on creating a welcoming environment where every guest feels at home.

Key Responsibilities

  • Serve as the first point of contact for guests, ensuring a warm and professional welcome.
  • Manage check-in and check-out processes efficiently.
  • Handle guest inquiries, complaints, and requests with courtesy and promptness.
  • Maintain accurate records of reservations, room availability, and guest accounts.
  • Coordinate with housekeeping and maintenance teams to ensure apartments are guest-ready.
  • Manage phone calls, emails, and other correspondence.
  • Provide information about local attractions, services, and amenities.
  • Uphold security and confidentiality standards at all times.
  • Ensure the reception area is tidy, organized, and reflective of Aishar Residence's brand.

Benefits

  • Competitive salary and performance incentives.
  • Opportunities for career growth in hospitality management.
  • Supportive and collaborative work environment.

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