Senior Reconciliation and Settlement Specialist

2 days ago

Lagos, Lagos, Nigeria PalmPay Full time ₦1,500,000 - ₦3,000,000 per year


JOB TITLE: Senior Reconciliation and Settlement Specialist

JOB LOCATION: Ikeja, Lagos

JOB DETAILS:



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  • The Reconciliation and Settlement Specialist is responsible for resolving all issues arising from electronic transactions.
  • Perform automated back-office processing such as dispute processing, settlement, reconciliation and reporting.
  • Engage aggregators and business partners on improved service delivery
  • Attending to all transfer related enquiries from banks.

Responsibilities

  • Develop and execute process, standards, guidelines and service level agreements for partnering organizations.
  • Attend to customer and merchant disputes and ensure prompt resolution.
  • Liaise with banks and aggregators on settlement discrepancies.
  • Identifying, negotiating and closing partnerships deals on direct product offerings.
  • Liaising with switching companies and card schemes on Settlement issues
  • Reconciliation of transactions routed through various payments platforms including POS.
  • Daily reconciliation of accounts for exceptions and subsequent escalation of exceptions to the switch and other vendors or third parties for resolution.
  • Ensures timely reconciliation of all transactions done on the terminals.
  • Ensure daily validation of transaction posting on system.

Requirements

  • A Bachelor's Degree or its equivalent
  • Proven experience (at least 3 years) in Settlement, Reconciliation & Chargeback role, preferably within the fintech, banking, or payment industry.
  • At least 3 years in Digital Financial Services or banking industry experience
  • Experience with electronic payment systems
  • In-depth knowledge of payment processing- gateways
  • Organization and Time management skills
  • Proficiency in the use of Ms office suites.
  • Excellent communication skills and interpersonal skills.
  • Attention to details and accuracy.

HOW TO APPLY
To apply for the ongoing Palmpay job recruitment, visit the job APPLICATION PORTAL to submit your application


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