Head, Technical Operations

3 days ago

Lagos, Lagos, Nigeria ipNX Full time ₦1,500,000 - ₦3,000,000 per year

JOB TITLE: Head, Technical Operations

JOB LOCATION: Lagos

JOB DETAILS:



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  • The Head of Technical will work with the DCEO to articulate and execute long-term technical strategy for the business division, including network design, optimization, security, service delivery and program management.
  • S/He is responsible for developing the capabilities of the technical team.

Duties and Responsibilities

  • Responsible for the 24×7 operation and availability of the technical infrastructure
  • Manages the Division's IT infrastructure services team; setting goals, prioritizing projects, communicating with stakeholders and overseeing budgets
  • Defines the overall mission of the infrastructure services team
  • Direct operational support for network operations and technical assistance centre
  • Develop IT strategies and vision and articulate them to team members and other stakeholders
  • Enable a highly scalable, fault-tolerant platform for corporate clients adhering to best practices to ensure optimal performance and achievement of customer SLAs
  • Maintain knowledge of infrastructure/architecture standards and practices
  • Support the delivery of connectivity products and services to the corporate customers
  • Responsible for overall management of technical operations for the Division which includes setting strategic direction and objectives
  • Establish, maintain, and drive continuous delivery of a technology and support roadmap that significantly elevate, drive, and transform the business of customers
  • Provide infrastructure architecture support for internal technical operations and the Project Management Office.

Requirements

  • Bachelor's Degree with specialization in Computer Science, Information Technology, Engineering, or a closely related field (2.2/Upper Credit Minimum)
  • Master's Degree in Engineering, MBA or its equivalent preferred
  • ITIL (Information Technology Infrastructure Library and(PMP) Project Management Professional certification desirable
  • Network Optimization skill
  • At least fifteen (15) years of demonstrable experience in the network and infrastructure operations space
  • 10years of experience as a technical operations manager or lead
  • Application Virtualization such as Oracle, Citrix, etc.

HOW TO APPLY
To apply for the ongoing ipNX job recruitment, visit the job APPLICATION PORTAL to submit your application


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