Rider Operations Manager

18 hours ago


Lekki, Lagos, Nigeria Expert Listing Limited Full time $300,000 - $700,000 per year

Role Description

This is a full-time on-site role for a Rider Recruitment & Operations Manager, located in Lekki. The Rider Recruitment & Operations Manager will be responsible for recruiting and onboarding new riders, managing rider operations, ensuring adherence to company policies and standards, and optimizing delivery routes and schedules. Additionally, this role involves coordinating training programs, conducting performance evaluations, resolving operational issues, and maintaining records. The manager will also regularly liaise with riders and stakeholders to ensure smooth operational processes.

Qualifications

  • Experience in recruitment, onboarding, and training processes
  • Strong operational management skills, including route optimization and scheduling
  • Organizational and record-keeping skills
  • Excellent communication and interpersonal skills
  • Problem-solving and conflict resolution skills
  • Ability to work independently and manage a team
  • Proficiency in using relevant software and tools
  • Bachelor's degree in Business Administration, Human Resources, Logistics, or related field is preferred
  • Experience in the logistics or transportation industry is a plus

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