revenue manager

4 days ago

Lagos, Lagos, Nigeria Hyatt Regency Lagos, Ikeja Full time ₦4,000,000 - ₦12,000,000 per year

Summary

We are looking for a Revenue Manager to join our pre-opening team at Hyatt Regency Lagos Ikeja

Expected to open 2026, Hyatt Regency Lagos Ikeja is ideally located in the serene GRA and just moments away from Murtala Muhammed International Airport. Hyatt Regency Lagos Ikeja is a premier hotel in Lagos, Nigeria, offering the perfect blend of convenience and elegance where our guests feel comfortable, connected, and encouraged to be their best selves because they are welcome and relaxed in our care.

Hyatt Regency hotels and resorts are founded on openness—our colleagues consistently serve with open minds and open hearts to deliver unforgettable celebrations, effortless relaxation and notable culinary experiences alongside expert meetings and technology-enabled collaboration.

About the role

The Revenue Manager will play a crucial role in optimizing the hotel's revenue strategy and maximizing profitability. This position requires a strategic thinker with a strong analytical background, capable of leveraging data to drive decision-making processes. The ideal candidate will work closely with various departments, including Sales, Marketing, and Operations, to ensure alignment with revenue goals.

Key Responsibilities

  • Lead and manage the Reservations Department, ensuring smooth daily operations and compliance with Hyatt's brand and service standards.
  • Partner with Sales, Marketing, and Revenue teams to maximize room sales, occupancy, and yield through proactive inventory and rate management.
  • Maintain and regularly update operational manuals, rate loading, and reservations systems to ensure efficiency and data integrity.
  • Conduct accurate forecasting and participate in revenue and yield meetings to align strategy with performance goals.
  • Oversee the handling of all reservations, including individual, group, and corporate bookings—ensuring personalized service and clean guest data.
  • Manage overbooking scenarios, group blocks, and room lists in collaboration with key departments.
  • Support financial planning through participation in the Annual Business Plan and monthly reforecasting.
  • Recruit, train, and mentor team members, fostering professional development and alignment with Hyatt's culture of care.
  • Handle guest and colleague inquiries or complaints with empathy, ensuring prompt and satisfactory resolution.

Qualifications

Qualifications

  • Previous experience as a Revenue Manager or similar position.
  • Pre-Opening experience is an advantage.
  • Minimum of 5 years of experience in revenue management within the hotel industry.
  • Strong analytical skills with proficiency in revenue management software and Microsoft Excel.
  • Excellent communication and interpersonal skills.
  • Proven ability to work collaboratively in a team environment.
  • Knowledge of current market trends and competitive social media.
  • Preference will be given to local candidates.

Care Connects us at Hyatt - we open doors, we welcome you and we care.

And we offer a great range of benefits, including:

  • Long term career growth opportunities
  • A motivated and connected team
  • 12 complimentary nights (per year) in other Hyatt properties around the world as well as colleague rates and discounts
  • And a company that truly cares

Discover what's next. We look forward to hearing and learning from you.

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