Field Engineer
5 days ago
FIELD ENGINEER
Salary: 200, ,000 Monthly (Net)
Location: Lagos, Nigeria
Industry: Telecommunications / Internet Service Provider (ISP)
Experience Level: 3 - 5 Years (Mandatory ISP Sector Experience)
Employment Type: Full-Time
Reports To: Field Operations Manager
The Field Engineer will be responsible for providing on-site installation, configuration, maintenance, and troubleshooting of ISP network services at customer locations. The ideal candidate must have solid hands-on experience with network equipment, strong diagnostic skills, and the ability to deliver excellent customer service while adhering to company standards and technical procedures.
Key ResponsibilitiesInstallation & Configuration
Visit customer premises to install and configure ISP services, including internet connectivity, routers, modems, switches, and cabling.
Follow company installation guidelines, technical specifications, and safety procedures.
Test and verify service performance to ensure speed, reliability, and connectivity meet required standards.
Educate customers on proper use, basic troubleshooting, and maintenance of installed equipment.
Diagnose and resolve technical issues related to internet connectivity, equipment failures, or service disruptions.
Respond promptly to customer complaints or service requests, providing effective and timely solutions.
Collaborate with coordinators, Network Operations Center (NOC), and support teams to escalate complex issues.
Document all service activities, customer interactions, and resolutions accurately.
Interact professionally and courteously with customers to ensure an excellent service experience.
Communicate technical concepts clearly and simply, addressing customer inquiries and concerns.
Recommend service improvements, upgrades, and additional solutions based on customer needs.
Liaise with sales and account management teams to share feedback and identify upselling opportunities.
Ensure all installations comply with company standards, quality benchmarks, and regulatory requirements.
Perform routine audits and quality checks to identify and resolve deficiencies.
Stay updated on emerging technologies, industry trends, and best practices to improve service quality.
High school diploma required; technical certifications or a related degree is an added advantage.
3 - 5 years experience in network installations within an ISP or telecommunications environment.
Strong understanding of networking concepts, protocols, routers, switches, modems, and cabling.
Proficiency in diagnosing and resolving internet/network connectivity issues.
Familiarity with Windows, Linux, macOS, and network diagnostic tools.
Excellent communication and customer service skills.
Ability to prioritize tasks and work independently in the field.
Valid drivers license and willingness to travel to customer sites.
Physical ability to lift and install networking equipment.
Competitive net salary (200, ,000).
HMO/Medical Insurance.
Pension contributions and statutory benefits.
Paid annual leave and public holidays.
Field mobility allowance (where applicable).
Professional development and certification support.
Opportunity to work with advanced ISP technologies.
Interested and qualified candidates should send their CV to:
Using the subject line: Field Engineer Lagos
-
Field Engineer – Wireline
3 days ago
Lagos, Lagos, Nigeria Baker Hughes Full time ₦900,000 - ₦1,200,000 per yearJOB TITLE: Field Engineer – WirelineJOB LOCATION: Port Harcourt, Rivers ADVERTISEMENTJOB DETAILS:Join our Field Service team:Our Oilfield Services business provides intelligent, connected technologies to monitor and control our energy extraction assets.Our Wireline Services team arrange technical expertise to meet our client expectation. We provide...
-
field engineer trainee
5 days ago
Lagos, Lagos, Nigeria Teltwine Networks LTD Full time ₦960,000 per yearTeltwine Networks is an ISP located in Majek, at Ibeju-Lekki, Lagos. We are poised with the passion to serve all the needs of people, the Corporate and Government set up.The Field Engineer Trainee assists and supports other Engineers and Specialists at the well site. The training is hands-on, focusing on the ISP business in general and tools and services...
-
Field Service Engineer
3 days ago
Lagos, Lagos, Nigeria SMARTFLOW TECHNOLOGIES LIMITED Full time ₦60,000 - ₦120,000 per yearSmartflow Technologies Limited is Nigeria's foremost Flow and Level Automation company, delivering premium and yet cost-effective solutions to clients with unparalleled professionalism and skill. In addition to being an engineering focused organization, Smartflow Technologies is involved in the supply, installation and support of fuelling systems and...
-
Senior Field Engineer
3 days ago
Lagos, Lagos, Nigeria General Electric Full time ₦200,000 - ₦400,000 per yearJOB TITLE: Senior Field EngineerJOB LOACTION: Lagos ADVERTISEMENTJOB DETAILS:Senior Field Engineer will be responsible for developing and maintaining strong interpersonal relationships with customer representatives, ensuring Customer Satisfaction and maintaining all equipment models specific to a modality or modalities in the assigned area.Key...
-
Senior Field Engineer
3 days ago
Lagos, Lagos, Nigeria General Electric Full time ₦1,500,000 - ₦3,000,000 per yearJOB TITLE: Senior Field EngineerJOB LOCATION: Lagos ADVERTISEMENTJOB DETAILS:Senior Field Engineer will be responsible for developing and maintaining strong interpersonal relationships with customer representatives, ensuring Customer Satisfaction and maintaining all equipment models specific to a modality or modalities in the assigned area.Key...
-
Field Engineer
16 hours ago
Lagos, Lagos, Nigeria Pragmatic Technologies Full time ₦1,500,000 - ₦3,000,000 per yearTo ensure that customer installations and repairs are promptly done according to laid down company procedures.To attend to customer needs in a professional manner and ensure that all installation and repair jobs are completed efficiently.ResponsibilitiesInstallation of all the inverters and stabilizers with SOP.Attend to all faulty service requests that come...
-
Early Career Trainee, Field Engineer
3 days ago
Lagos, Lagos, Nigeria General Electric Full time ₦2,500,000 - ₦5,000,000 per yearJOB TITLE: Early Career Trainee, Field EngineerJOB LOCATION: Lagos ADVERTISEMENTJOB DETAILS:Early Career Trainee, Field Engineer will be responsible for developing and maintaining strong interpersonal relationships with customer representatives, ensuring Customer Satisfaction and maintaining all equipment models specific to Diagnostic Imaging and...
-
Product Designer
5 days ago
Lagos, Lagos, Nigeria Field Intelligence Inc. Full time ₦600,000 - ₦1,200,000 per yearAbout FieldAt Field, we design and build products to solve difficult health logistics problems in places with poor infrastructure. Our investor-backed health logistics platform,Field Supply, powers the planning and distribution of public health commodities across the continent; and provides the digital infrastructure for our pharmacy supply and financing...
-
Field Coordinator
5 days ago
Lagos, Lagos, Nigeria Sigma Consulting Group Full time ₦3,000,000 - ₦4,500,000 per yearFIELD COORDINATORSalary: 250,000 Monthly (Net)Location: Lagos, NigeriaIndustry: Telecommunications / Internet Service Provider (ISP)Experience Level: 3 - 5 Years (Mandatory ISP Sector Experience)Employment Type: Full-TimeReports To: Field Operations ManagerPosition SummaryThe Field Coordinator is responsible for managing the full lifecycle of service...
-
Full Field Shut Down Engineer
16 hours ago
Lagos, Lagos, Nigeria Prime Atlantic Limited Full time $800,000 - $1,200,000 per yearOPERATIONSPreparation and review of spading plans.Preparation and review of isolation plans and procedure.Participate in JRA and RLOs for FFSD and campaign of works jobs.Regular site visits for site coordination and familiarization.HSEActive HSE and progress supervision during execution.HSE contribution during preparation.PLANNINGAssist in Ramp down, Ram up...
