Customer Success Associate
5 days ago
Mimmi Kasu is one of the fastest growing fashion brands in Africa. We are hiring an experienced Customer Success Associate to help us keep growing You'll be on the phone, managing email and chat, assisting customers with product and order status questions, as well as being a point -of -contact to resolve queries. You'll get to know our product line and become an expert at advising customers You're going to be completely empowered to WOW our customers. If you're dedicated and ambitious, Mimmi Kasu is an excellent place to grow Don't hesitate to apply. To be successful in this position, you will need to be able to carry out the following perfectly: • Take ownership of customer issues • Escalate unresolved issues to the appropriate internal teams • Troubleshoot problems and see them through to resolution • Collect prompt and accurate feedback from customers Requirements Call center or customer service experience preferred Willingness to participate in training before hire and on -the job Excellent listening skills and an empathetic voice and manner Dedication to customer satisfaction Basic knowledge of computer software and office systems Ability to thrive in a fast -paced environment, multitasking while keeping focus on the customer Confident with Phone inquiries Great Communication Skills
-
Customer Success Associate
18 hours ago
Lagos, Lagos, Nigeria SunFi Technology Solutions Limited Full timeSunFi is an energy financial technology platform that connects people who want solar energy access to payment plans that match their needs. We work with qualified third-party installers to access easier and faster.We are recruiting to fill the position below:Job Position: Customer Success AssociateJob Location: LagosJob Type: Full-timeAbout the RoleAs the...
-
Customer Success Associate
7 days ago
Lagos, Lagos, Nigeria Reliance Health Full time ₦1,500,000 - ₦3,000,000 per yearReliance Health's mission is to make quality healthcare delightful, affordable, and accessible in emerging markets. From Nigeria, Egypt, Senegal and beyond, we offer comprehensive health plans tailored to both employers' and employees' needs through an integrated approach that includes telemedicine, affordable health insurance, and a combination of partner...
-
Customer Success Associate
7 days ago
Nigeria GemCommerce Full time ₦8,000,000 - ₦15,000,000 per yearWhy we're looking for youWe are looking for an experienced Customer Success Associate in this high growth rate stage, who can work directly with our customers worldwide and provide technical support to corporate customers while ensuring ticket resolution and customer satisfaction.You'll doAddress customer inquiries and issues by following established...
-
Customer Success
18 hours ago
Lagos, Lagos, Nigeria LD&D CONSULTING Full timeCustomer Success / Sales Associate – (200k)Salary: ₦200,000Location: Victoria Island / LekkiJob Summary:We are seeking a Customer Success / Sales Associate responsible for delivering excellent customer service, providing product information, taking and processing orders online/offline, and supporting in-store operations to ensure a smooth customer...
-
Marketing & Customer Success Associate
7 days ago
Lagos, Lagos, Nigeria Nigerent Full time ₦1,200,000 - ₦1,500,000 per yearNigerentMarketing & CommunicationsLagos Full TimeReal Estate NGN 150, ,000Skills RequiredDigital Marketing Customer relations Community Building Analytics Social media Canva CRM CommunicationJob SummaryThe Marketing & Customer Success Associate will play a key role in driving awareness, engagement, and satisfaction across our platform. This person will...
-
Customer Success
18 hours ago
Lekki, Lagos, Nigeria Reposebay Full timeAbout DriveMe:DriveMe is a fast-growing mobility and driver outsourcing company committed to delivering seamless driver recruitment, onboarding, management, and retention services to individuals and businesses across Nigeria. We are expanding our Customer Success team and seeking a proactive, customer-focused retention specialist to strengthen long-term...
-
Customer Success
3 days ago
Lagos, , Nigeria Scalein Full time ₦9,940,000 - ₦14,920,000 per yearJob Duties: • Serve as the primary post -sales point of contact for assigned customer accounts, developing deep, trust -based relationships with key decision -makers and stakeholders. • Proactively engage customers to understand their business objectives and ensure the solution continues to meet evolving needs. • Drive customer renewals by...
-
Associate Student Success Advisor
5 days ago
Lekki II, Lagos, , Nigeria Univacity Full time ₦1,500,000 - ₦3,000,000 per yearWe are seeking a dedicated and detail -oriented Associate Student Success Advisor to join our team. This role serves as the primary point of contact for students throughout their entire study abroad journey, from initial inquiry to arrival at their international destination. The ideal candidate will be passionate about education, have excellent communication...
-
customer Success Lead
7 days ago
Lekki, Lagos, Nigeria Glitch Africa Full time ₦3,000,000 - ₦6,000,000 per yearGlitch Africa is expanding, and we're looking for an experienced Customer Success professional who lives on the Island (Lagos) and knows how to deliver world-class client experiences.Responsibilities:Serve as the key point of contact for clients and partners.Manage client relationships from onboarding to execution.Track deliverables, timelines, and...
-
Customer Success
7 days ago
Lagos, Lagos, Nigeria Velvot Full time ₦2,400,000 - ₦6,000,000 per yearJOB SUMMARYEnsure key customer accounts renew their contracts and services by proactively managing their satisfaction and value realization.Drive expansion revenue by identifying and closing new opportunities (Upsell/Cross-sell) across our partner ecosystem (AWS, Microsoft, Google, etc.) within the assigned account portfolio.Solidify executive-level...