Senior Digital Account Manager

3 days ago

Lagos, Lagos, Nigeria Pulse Full time ₦600,000 - ₦1,200,000 per year

Job Title: Senior Digital Account Manager

JOB DETAILS:

  • Pulse is looking for an experienced Senior Digital Account Manager. Our Senior Digital Account Managers are post-sale Digital Marketing Strategists responsible for the successful management of digital strategy for our client brands.
  • You will answer key questions such as how brands are communicated and experienced through digital interactions, and how 360 digital interactions fit into broader customer experiences.
  • You will help to achieve the client's strategic brand and business objectives by providing them with guidance and working with the internal team to achieve seamless strategy delivery.

Duties & Responsibilities
This position will be based in our Lagos office, reporting to the Head of Accounts Management



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  • Develop effective post-sale strategies for clients in accordance with their requirements and ensure seamless execution.
  • Proactively suggest innovative digital strategies to improve the quality of client campaigns.
  • Ensure accountability is established during the project planning process.
  • Produce content calendars according to dictated deadlines and to the highest standard.
  • Full responsibility for ensuring work is delivered to the highest standard, on time and to budget.
  • Achieve 100% realizations on all assigned accounts.
  • Ensure proper internal QA is done before any work is shared with the client for review.
  • Manage client relationships and provide clients with excellent service and support.
  • Manage client expectations, bringing issues/concerns to clients' attention before they become problems, offering potential solutions, and advising of potential delivery delays.
  • Provide campaign performance reporting and analysis to clients.
  • Communicate effectively with all team members and develop strong, trusting relationships with all internal partners.
  • Research and analysis of customers, market conditions and competitor data for relevant decisions and advice.
  • Review new and trending technologies for regular knowledge updates to ensure our client offering
    remains innovative.

Desired Skills & Experience

  • Candidates should possess a Bachelor's Degree level of education preferred
  • Minimum of 5 years of experience working as a Client Account Manager
  • A professional qualification in digital marketing a plus
  • Great relationship-building skills to foster client relationships
  • Great project management skills
  • An innovator, trendsetter, and creative thinker who can connect 360° digital to all other aspects of a
  • client's business and drive growth opportunities
  • A great content creator able to craft compelling digital marketing strategies that deliver results for
  • clients
  • Great copywriting, verbal and written communication skills
  • Results-oriented and able to work both independently and within a team environment

HOW TO APPLY
To Apply For The Ongoing Pulse Job Recruitment, Visit APPLICATION PORTAL To Submit Your Application


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