Service Fulfillment Engineer

2 weeks ago

Ibadan, Oyo State, Nigeria ipNX Full time

JOB TITLE: Service Fulfillment EngineerJOB LOCATION: Ibadan, OyoJOB DETAILS: ADVERTISEMENTThe Service Fulfillment Engineer is responsible for deploying carrier grade and reliable network infrastructure and services for ipNX enterprise customers in accordance with set SLAs.Will be responsible for planning, directing and coordinating activities required to fulfil and support network services to enterprise customers. These include the management of existing and development of new network infrastructure and systems, as well as overseeing system & network administration tasks.He will also act as the 2nd level contact for customer faults relating to network connectivity & systems by taking ownership of reported customer issues and seeing these problems through to resolution. Your Key support responsibility includes researching, diagnosing, troubleshooting, identifying and implementing solutions to resolve all network connectivity & system issues.Duties and ResponsibilitiesInstall, configure, optimize and maintain network connectivity infrastructure & systems for the ipNXn Network as well as for enterprise customers as per agreed set standards and SLAs.Safeguard performance, capacity, availability (>99.9%) and quality of the ipNX network by monitoring emerging incidents and initiating preventive actions.Recommend areas of improvements, product enhancements incl. new platforms, features and services that meets present and future needs of the voice communications business.RequirementsBSC Computer Science / Computer Engineering / IT Related Disciplines (2.1 Upper Credit Minimum)At least 2 years experience within the telecoms space as a Network Communications EngineerUnderstanding of Communications Networks. Cisco network certification is requiredPractical Experience with Network Connectivity Devices (Routers & Switches)A good grasp of Wireline & Wireless Installations (Fibre & Ethernet Cabling, IP Planning, RF Planning, Network Design, Installation and Maintenance)High degree of Microsoft Office Suite competence [Bonus: Visio, MSProject]HOW TO APPLYTo apply for the ongoing ipNX job recruitment, visit the job APPLICATION PORTAL to submit your application

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