Waitress

Key Responsibilities:

1. Greeting and Seating Guests

• Politely welcoming customers as they arrive.
• Guiding them to their tables and presenting menus.

2. Taking Orders

• Explaining menu items, specials, and answering questions.
• Taking accurate food and drink orders.
• Communicating orders clearly to the kitchen and bar staff.

3. Serving Food and Beverages

• Promptly serving meals and drinks.
• Checking back with guests to ensure satisfaction.
• Refilling drinks and offering additional items when appropriate.

4. Customer Service

• Providing attentive, friendly, and professional service.
• Handling complaints or concerns promptly and politely.
• Ensuring guests have a positive dining experience.

5. Cleaning and Resetting Tables

• Clearing used dishes and cutlery.
• Wiping tables and setting them for the next guests.

6. Maintaining Cleanliness

• Keeping the dining area, service stations, and menus clean.
• Following hygiene and safety standards.

7. Teamwork and Communication

• Cooperating with kitchen staff, hosts, and other waitstaff.
• Reporting issues to supervisors when necessary.

8. Upselling

• Suggesting appetizers, desserts, or drink upgrades to increase sales.1. Greeting and Seating Guests
• Politely welcoming customers as they arrive.

Qualification:

1. Education

• Minimum:
• High School Certificate (e.g., WAEC, NECO, or equivalent).
• Preferred (but not mandatory):
• Certificate or diploma in Hospitality, Food & Beverage Service, or Hotel & Catering Management is a plus.

2. Work Experience

• Entry-Level Positions:
• No formal experience required; on-the-job training is usually provided.
• Experienced Roles:
• 6 months to 1 year of prior experience in customer service or a restaurant setting is often preferred.

3. Skills

• Good communication and interpersonal skills.
• Strong customer service orientation.
• Ability to multi-task and stay calm under pressure.
• Basic numeracy skills (for handling orders and payments).
• Good personal hygiene and neat appearance.
• Teamwork and attention to detail.

NOTE: At a thriving intercontinental restaurant in Asaba.

Job Type: Full-time

Pay: ₦50,000.00 per month