Customer Service Representative

5 days ago

Ibadan, Oyo State, Nigeria YOG African Company Full time ₦75,000 - ₦750,000 per year
YOG African Company
Customer Service & Support

Ibadan & Oyo State Full Time

Manufacturing & Warehousing NGN 75, ,000

Skills Required

Microsoft software

Job Summary

We're looking for Customer Service Representative to join our team, responsible for contact clients by phone to introduce the company's products and services, Regularly follow up with existing clients to maintain strong business relationships, Understand client needs and provide appropriate solutions。

  • Minimum Qualification : Degree
  • Experience Level : Entry level
  • Experience Length : 2 years
  • Working Hours : Full Time
Job Description/Requirements

Responsibilities:

  • Contact clients by phone to introduce the company's products or services.
  • Regularly follow up with existing clients to maintain strong business relationships.
  • Understand client needs and provide appropriate solutions.
  • Achieve individual or team performance based on company sales targets.
  • Gather and report customer feedback, market trends, and competitor information.
  • Assist in optimizing sales strategies.

Requirements:

  • University degree or above
  • Sales experience is preferred
  • Standard English, clear articulation, with good expression and listening skills.
  • Good at communicating with different types of clients.
  • Able to handle performance pressure and high-intensity phone communication.
  • Proficient in using office software and telemarketing systems.
  • Possess basic market analysis and problem-solving skills.

Benefits:

  • Transport Allowances
  • Commission & Bonus
  • Free Lunch

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