Head, Operational Risk

4 days ago

Lagos, Lagos, Nigeria Unified Payment Service Full time $60,000 - $100,000 per year

KEY PERFORMANCE INDICATORS

Operational Risk Management:

  • Work closely with senior management to develop and implement risk mitigation strategies and ensure that operational risks are aligned with the organization's risk appetite.
  • Monitor and report on operational risk exposure, ensuring that risk limits and mitigation strategies are in place and adhered to.
  • Ensure that operational risks are considered in all key business decisions and that appropriate risk assessments are performed for new products, systems, and processes.

Risk Assessment & Monitoring:

  • Lead risk assessment exercises and ensure the integration of operational risk assessments into business planning and decision-making processes.
  • Provide guidance and oversight on business continuity, disaster recovery plans, and other operational risk-related strategies.

Compliance & Regulatory Requirements:

  • Ensure that operational risk management practices comply with local regulations, industry standards, and internal policies.
  • Monitor changes in regulatory requirements related to operational risk and ensure that the organization adapts its risk management practices accordingly.
  • Ensure that operational risk frameworks are aligned with industry best practices and regulatory expectations, contributing to the organization's compliance and audit readiness.

Reporting & Stakeholder Management:

  • Prepare and present regular reports on operational risk management to senior management, the Board of Directors, and key stakeholders.
  • Provide insights and recommendations to senior leadership on how to improve operational risk management practices.
  • Act as the primary liaison for operational risk-related matters, collaborating with other departments (e.g., internal audit, legal, compliance) to ensure a comprehensive approach to risk management.
  • Escalate significant operational risks to senior management and ensure appropriate action is taken.

Risk Culture & Training:

  • Foster a risk-aware culture across the organization, encouraging all employees to identify, assess, and manage operational risks in their respective roles.
  • Develop and deliver training programs to staff at all levels to raise awareness of operational risks and best practices in risk management.
  • Promote the integration of operational risk management principles into day-to-day operations and decision-making processes across all business units.

Incident Management & Remediation:

  • Lead the investigation of operational risk incidents, including root cause analysis and corrective actions.
  • Ensure that lessons learned from operational risk events and near misses are incorporated into risk management strategies.
  • Oversee the implementation of remediation plans for operational risk incidents to prevent recurrence and enhance operational resilience.

KEY COMPETENCY REQUIREMENTS

Knowledge: Knowledge of Microsoft office packages, data tools or statistical packages 

  • Ability to communicate effectively in speech and writing.

Skill/Competencies: 

  • Strong understanding of operational risk management frameworks, risk assessment methodologies, and incident management.
  • Proven ability to analyze complex operational risks and develop strategies to mitigate them.
  • Leadership skills with the ability to manage and influence teams across the organization.
  • Excellent communication and presentation skills, with the ability to engage senior management and stakeholders.
  • Strong problem-solving skills and the ability to implement effective remediation plans.

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