Front Desk Officer

Job Summary:

The Front Desk Officer serves as the first point of contact for clients, visitors, and business partners at Hush Homes. This role is responsible for creating a welcoming environment, managing inquiries, supporting administrative operations, and ensuring smooth communication within the office.

Key Responsibilities

• Client Reception & Customer Service
• Warmly welcome visitors, clients, and prospects, ensuring a positive first impression of Hush Homes.
• Manage inquiries in person, via phone, WhatsApp, email, and social platforms; provide accurate information about properties, payment plans, and company services.
• Direct clients to the appropriate departments or sales consultants.

Administrative & Office Management

• Maintain the front desk area, ensuring it is clean, organized, and presentable at all times.
• Handle office correspondence, including incoming and outgoing calls, emails, and document routing.
• Maintain visitor logs, appointment calendars, and basic reporting sheets

Record Keeping & Documentation

• Organize and manage company forms, client files, property documents, and inventory of office supplies.
• Support verification of payment receipts and forward documents to finance and admin teams.

Required Skills & Qualifications

• Minimum of OND/HND/B.Sc in Business Administration, Office Management, or related field.
• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Proficiency in MS Office (Word, Excel, PowerPoint) and basic CRM tools.
• Customer-focused attitude with a professional appearance and demeanor.
• Ability to work under pressure and manage high-volume client interactions.

Core Competencies

• Customer Service Excellence
• Attention to Detail
• Professional Communication
• Time Management
• Problem-Solving
• Team Collaboration

Job Type: Full-time

Pay: ₦70,000.00 per month

Ability to commute/relocate:

• Asaba: Reliably commute or planning to relocate before starting work (Required)

Location:

• Asaba (Required)