Head of Marketing
2 days ago
Head of Marketing & Communications
Role Overview
The Head of Marketing & Communications is responsible for shaping the brand, driving marketing strategy, leading content and communication efforts, and generating measurable growth across all channels. This role combines strategic leadership with hands-on execution, building a compelling brand story, driving customer acquisition, and ensuring consistent, high-quality communication across the company.
Key Responsibilities
1. Brand Leadership
· Own and evolve the company's brand positioning, identity, and messaging.
· Ensure all external and internal communications follow a unified brand voice.
· Develop storytelling frameworks that make the brand relatable, memorable, and trusted.
2. Marketing Strategy & Growth
· Build a data-driven marketing strategy aligned with business goals.
· Lead acquisition, retention, and engagement campaigns across digital and offline channels.
· Manage performance marketing, SEO, lifecycle/CRM, and content funnels.
· Develop and track KPIs for marketing ROI, growth efficiency, and brand awareness.
3. Content & Communication
· Oversee content strategy for social media, blog, PR, email, and community.
· Build communication playbooks, press kits, and narratives for media/investor relations.
· Approve all major campaigns, messaging, and creative assets.
4. Team Leadership & Cross-Functional Collaboration
· Build and manage a high-performing marketing team (design, content, social, PR, growth).
· Collaborate with Product, Sales, Founders, and Customer Success on integrated campaigns.
· Lead creative agencies, influencers, and external partners.
5. Community, PR & Reputation Management
· Drive thought leadership through events, panel sessions, and partnerships.
· Handle press relations, reputation management, and crisis communication.
· Oversee brand perception and social listening.
6. Budgeting & Reporting
· Set and manage the marketing budget.
· Analyze and report marketing performance to leadership.
· Ensure efficient spend and high-impact initiatives.
Requirements
· 6–10+ years experience in marketing, brand, or communications roles.
· Proven leadership in high-growth startups or consumer businesses.
· Strong storytelling, brand strategy, and communication skills.
· Ability to build and scale marketing teams.
· Expertise in digital marketing, performance analytics, and content strategy.
· Experience managing agencies, influencers, and creative teams.
· Highly data-driven, strategic mindset, and comfortable with rapid execution.
Nice-to-Haves
· Experience in fintech, SaaS, or consumer finance products.
· Background in PR, brand strategy, or community building.
· Ability to represent the brand publicly (events, interviews, panels).
Job Types: Full-time, Permanent
Education:
- Higher National Diploma (Preferred)
Experience:
- Marketing: 6 years (Preferred)
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