Team Member, Software Quality Assurance

JOB OBJECTIVE(S)

To design, develop and implement tests for the Lab's software deliverables, so as to achieve the highest level of product quality 

To build confidence in the quality level of product delivered by the Lab To prevent defects in the software product

  To provide sufficient information to stakeholders to allow them make informed decisions. To reduce the level of risk of insufficient software quality 

To comply with contractual, legal, regulatory requirement or standards, and to verify the test objects compliance with such requirements and standard 

DUTIES & RESPONSIBILITIES 

Reviews and clarifies requirements with the product conceptualization team and the development team 

Converts requirements to acceptance tests 

Create detailed, comprehensive and well-structured test plans and test cases. 

Ensures quality standards, test procedures and methodologies are adhered to 

Assists with developing and maintaining quality policy and procedure documents 

Designs, documents and implements test automation strategies 

Collaborates with development teams to ensure maintenance of defined quality standards 

Participates in ideas generation workshops 

Execute all levels of testing (system, integration and regression testing)

  Estimate, prioritize and plan collaborate testing activities

  Prepare frequent test status reports and updates with stakeholders 

Develop a wide range of SQL queries on relational database 

Participation in user story writing workshops 

Monitors performance of quality management using defined KPIs 

Maintain test deliverables including test approach, scenarios, conditions & expected results, test Cycle control sheet, test scripts 

Resolves, documents, and reports problems that arise during testing

Documents and communicates results from testing 

Assists with conducting quality-control tests and analyses to ensure that software meets or exceeds specified standards and end-user requirements 

Retests corrections to ensure problems are resolved

  Conducts non-functional tests including performance tests 

Identify, isolate and track bugs/defects throughout the testing phase 

Identify and escalate risk on time and suggest mitigation measures. 

Create and manage automated test script creation 

Perform document risk analysis. 

Test API with test tools: Swagger, Postman and Testcomplete. 

Collaborate with stakeholder, UAT coordinator and other members of the team during user acceptance testing. Root cause and Gap analysis 

Conduct post implementation testing with stakeholders

  Evaluating test objects such as web applications, APIs, Mobile applications to determine its level of quality and to prevent immature products and features from being deployed 

Testing of third-party application acquired by the organization. 

Maintain confidentiality of all Information entrusted while delivering projects. 

Comply with the principles and policies in the Information Security Handbook. 

Performs other functions as may be required for the business to achieve its strategic objectives.

JOB REQUIREMENTS 

Education

  Minimum of a first degree or its equivalent in computing or related disciplines 

Masters, MBA or a recognized professional certification will be an added advantage 

Experience 

Minimum experience – 3+ years of experience in IT quality management KEY COMPETENCY REQUIREMENTS Knowledge 

Proven experience in testing medium-high complexity IT systems

  Proficient knowledge ofstructured system analysis and design 

Proficient knowledge of quality management best practices and standards (ISO9001, TS16949, etc.) 

Proficient knowledge of core IT (Infrastructure, Applications) 

Working knowledge of quality management methods and tools Knowledge of test automation tools

  Understanding of the agile development process (Scrum) Skill/Competencies Core SFIA 5 Skill Requirements 

Testing (Test 4) Process Automation

  User Experience Analysis (UNAN 4) 

User Experience Evaluation (USEV 3)

  Service Acceptance (SEAC 4) 

Quality Management (QUMG 5) 

Quality Assurance (QUAS 4) 

Quality Standards (QUST 3) Conformance Review (CORE 4) Other SFIA 5 Skill Requirements Learning Delivery (ETDL 3) 

Other Required Knowledge and Capabilities
• Good strategic planning and management skills
• Good interpersonal and communication skills and the ability to work effectively with business stakeholders
• Sound conflict management skills