Assistant I.T Support Officer

5 days ago

Lagos, Lagos, Nigeria Pruvia Integrated Limited Full time ₦1,800,000 - ₦3,600,000 per year
Pruvia Integrated Limited
Software & Data

Lagos Full Time

Real Estate NGN 75, ,000 Negotiable

Job Summary

The Assistant I.T. Support Officer provides technical support and maintenance of I.T. systems used across the real estate company, including property management software, CRM systems, and office networks. The role ensures that staff can efficiently use digital tools for sales, marketing, property listings, documentation, and client communications.

  • Minimum Qualification : Degree
  • Experience Level : Entry level
  • Experience Length : 2 years
  • Working Hours : Full Time
Job Description/Requirements

Responsibilities:

  • Provide first-level technical support to staff across all departments (sales, leasing, facility management, etc.).
  • Install, configure, and maintain computers, printers, network devices, and mobile equipment at office and site locations.
  • Assist in managing real estate applications such as property management systems, CRM software, and document management tools.
  • Set up and maintain email accounts, user profiles, and access permissions for new and existing employees.
  • Troubleshoot hardware, software, and network issues to minimize downtime.
  • Monitor and maintain the company's LAN/WAN, Wi-Fi networks, and internet connections across offices and site offices.
  • Support data backup, security, and system update procedures to protect company information.
  • Keep an accurate inventory of IT assets (laptops, routers, modems, etc.) and update maintenance logs.
  • Coordinate with external vendors for equipment repairs, upgrades, or software licensing.
  • Assist in training employees on the proper use of company systems, cybersecurity practices, and new technologies.

Requirements:

  • OND, HND, or BSc in Computer Science, Information Technology, or a related discipline.
  • Minimum of 1–2 years of experience in IT support, preferably within a real estate or corporate environment.
  • Working knowledge of Windows and Mac OS, networking (LAN/WAN), and cloud-based systems.
  • Familiarity with real estate technology platforms (e.g., property management systems, CRM tools, and listing portals).
  • Strong problem-solving and interpersonal skills.
  • Ability to multitask, prioritize, and provide support to multiple office sites.
  • Professional certifications (CompTIA A+, N+, or Microsoft Certified) are an advantage.

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