Head of Housekeeping

4 days ago

Lagos, Lagos, Nigeria Anonymous Full time ₦4,000,000 - ₦6,000,000 per year

About Us:

We are a leading luxury hotel in the heart of Victoria Island, Lagos, renowned for our exceptional service, elegant design, and world-class guest experience. We are seeking an experienced and detail-oriented Housekeeping Manager to lead our housekeeping team and uphold the highest standards of cleanliness, comfort, and presentation across all guest rooms and public areas.

Key Responsibilities:

Oversee daily housekeeping operations to ensure all guest rooms, suites, public areas, and back-of-house areas meet the hotel's luxury standards.

Manage, train, and motivate housekeeping and laundry staff to maintain efficiency and excellence.

Conduct regular inspections and ensure compliance with brand and health & safety standards.

Coordinate with Front Office, Maintenance, and other departments to ensure seamless guest experiences.

Monitor inventory of linen, cleaning supplies, and guest amenities; oversee ordering and stock management.

Develop cleaning schedules, checklists, and procedures for deep cleaning and preventive maintenance.

Handle guest requests, feedback, and complaints promptly and professionally.

Prepare departmental reports, manage budgets, and control operational costs without compromising quality.

Requirements:

Minimum of 5 years' experience in a housekeeping leadership role within a luxury hotel or resort.

Proven ability to lead large teams and maintain high standards under pressure.

Strong organizational and communication skills.

Keen eye for detail, discretion, and a commitment to delivering exceptional guest service.

Familiarity with housekeeping software and inventory management systems.

A diploma or degree in Hospitality Management or a related field is an advantage.

MONTHLY SALARY IS 400,000 NGN

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