Operations Implementation and People Performance Executive

2 days ago

Lagos, Lagos, Nigeria The Concept Group Full time ₦600,000 - ₦1,200,000 per year

JOB SUMMARY

The Operations Implementation and People Performance Executive will oversee the implementation of operational strategies, optimize workflows, and manage team performance within the Business Operations unit. This role is crucial for achieving the unit's efficiency, quality standards, and productivity goals, directly contributing to organizational growth. A strong analytical mindset and data-driven approach are essential to measure performance and support informed decision-making.

DUTIES & RESPONSIBILITIES

A. Operations Implementation

  • Lead the rollout of operational strategies and improvements in line with business goals.
  • Coordinate with relevant departments to implement new policies, systems, and tools for streamlined workflows.
  • Monitor the effectiveness of newly implemented solutions, ensuring alignment with company objectives.
  • Regularly assess and propose enhancements for ongoing operational processes using data insights.

B. People Performance Management

  • Define and track key performance indicators (KPIs) for the Business Operations unit.
  • Conduct data-driven appraisals and provide structured feedback to improve performance.
  • Develop and manage training programs to enhance employee productivity.
  • Drive a culture of accountability and high performance through consistent coaching and performance tracking.

C. Cross-functional Collaboration

  • Collaborate with the Business Process Analyst and other teams to ensure seamless integration of new processes.
  • Coordinate with HR for performance management alignment, employee engagement, and resource allocation.
  • Work with finance, compliance, and risk teams to ensure operational activities adhere to standards.

D. Reporting and Data Analysis

  • Collect, analyze, and interpret operational and performance data to identify efficiency gaps and improvement areas.
  • Prepare regular performance and operational reports for the Head of Business Operations.
  • Use analytical tools (e.g., Excel, Power BI, or other data visualization software) to support insights and recommendations.
  • Leverage data insights to guide decision-making and operational planning.

QUALIFICATIONS / REQUIREMENTS

  • Bachelor's degree in Business Administration, Management, Data Analytics, or a related field
  • 2+ years of experience in operations management or performance management, ideally within financial services
  • Proven experience in data analysis and reporting (using Excel, Power BI, or similar tools)
  • Experience with process improvement methodologies (e.g., Lean, Six Sigma) is advantageous

How to Apply

Interested and qualified candidates should send their CVs to
-

using the job title as the subject.

  • Senior People Operations Associate

    4 days ago

    Lagos, Lagos, Nigeria Curacel Full time ₦1,800,000 - ₦3,600,000 per year

    The OpportunityWe are building AI-powered insurance infrastructure across emerging markets. To keep pace with our growth, we need a high-output, systems-thinking People Operations leader who can design and run the people engine that powers the company.You will architect and execute the core People Ops stack: performance frameworks, competency models,...

  • Senior People Operations Associate

    4 days ago

    Lagos, Lagos, Nigeria Curacel Full time ₦1,800,000 - ₦3,500,000 per year

    The OpportunityWe are building AI-powered insurance infrastructure across emerging markets. To keep pace with our growth, we need a high-output, systems-thinking People Operations leader who can design and run the people engine that powers the company.You will architect and execute the core People Ops stack: performance frameworks, competency models,...

  • Senior People Operations Associate

    4 days ago

    Lagos, Lagos, Nigeria Curacel (YC 22) Full time ₦1,500,000 - ₦3,000,000 per year

    The OpportunityWe are building AI-powered insurance infrastructure across emerging markets. To keep pace with our growth, we need ahigh-output, systems-thinking People Operations leaderwho can design and run the people engine that powers the company.You will architect and execute the core People Ops stack:performance frameworks, competency models,...

  • Operations Executive

    4 days ago

    Lagos, Lagos, Nigeria Globe broadcasting and communications limited Full time ₦3,500,000 - ₦7,000,000 per year

    Wazobia FM is looking for a highly organized and proactive Operations Executive to join our Lagos team. This role is pivotal in ensuring that all commercial deals are executed seamlessly — from agreement to payment — while supporting the Sales Team with coordination, documentation, and cross-department communication.Key Responsibilities:Ensure every...

  • Performance Coach

    4 days ago

    Lagos, Lagos, Nigeria MIM FINANCE Full time ₦6,000,000 - ₦8,000,000 per year

    Ethica Resolve CC is a leading Nigerian-based contact centre supporting UK and global clients within the financial services sector, A values-driven organisation focused on ethical collections, customer experience excellence, and developing talent across borders.At Ethica, we believe in treating customers fairly, empowering our people, and creating an...

  • People Operations and Admin Officer

    2 days ago

    Lagos, Lagos, Nigeria Parkway Full time ₦600,000 - ₦1,200,000 per year

    Parkway is a leading financial technology company that provides financial technology infrastructure for businesses. We are currently recruiting for the role of a People Operations & Admin OfficerKey Responsibilities:Support manpower planning and recruitment processes, including shortlisting CVs, scheduling interviews, conducting reference checks, and...

  • People & Culture Manager

    4 days ago

    Lagos, Lagos, Nigeria Strivo Labs Full time ₦360,000 - ₦3,600,000 per year

    At Strivo Labs, we are passionate about helping businesses scale with speed and precision. We specialise in providing end-to-end digital solutions, from custom design and MVP development to automation and content creation.We are recruiting to fill the position below:Job Position: People & Culture ManagerJob Location: Ikeja, LagosJob type: Full-TimeReports...

  • General Manager – Luxury Transport

    4 days ago

    Lagos, Lagos, Nigeria HR And Its People Full time ₦6,600,000 per year

    We provide premium car rentals, private chauffeur services, and lifestyle management solutions for high-net-worth individuals, corporate executives, and VIP guests.Work Schedule - 3 times a weekRole OverviewThe General Manager will oversee daily operations, ensuring exceptional client experiences, operational efficiency, and business growth.This role...

  • Operations and Performance Analyst

    2 days ago

    Lagos, Lagos, Nigeria Lafarge Full time $60,000 - $120,000 per year

    JOB TITLE: Operations and Performance AnalystJOB LOCATION: Ikoyi, Lagos ADVERTISEMENTJOB DETAILS:To aid managerial planning and commercial decision making by providing appropriate, accurate and timely analysis and reporting for the business segments.What You'll Be DoingEnsure timely delivery of Month End Closing (MEC) activities, MTP and BudgetingProduce...

  • Operations Officer

    2 days ago

    Lagos, Lagos, Nigeria HR And Its People Full time ₦1,500,000 - ₦2,500,000 per year

    Position: Operations Officer Industry: Sales and Procurement (Cars & Food Items) Location: Lekki, Lagos Salary: ₦100,000 monthly Job Description: We are seeking an Operations Officer to handle the logistics and operational activities across all departments. The ideal candidate will ensure smooth day-to-day operations, coordinate deliveries, manage...