Intern, Field Services

18 hours ago

NGALagosBishop Aboyade Cole Street, Nigeria GE HealthCare Full time ₦30,000 - ₦60,000 per year
Job Description SummaryThe Intern will be responsible for undergoing basic training on technical support on GE medical equipment, shadowing and observing exiting field engineers to understudy how equipment is serviced and managed.

This will be a 12-month program.

About GE HealthCare
GE HealthCare is a leading global medical technology and digital solutions innovator with over 100 years of healthcare industry experience and around 50,000 employees globally. We enable clinicians to make faster, more informed decisions through intelligent devices, data analytics, applications and services, supported by our Edison intelligence platform. We operate at the center of an ecosystem working toward precision health - digitizing healthcare, helping drive productivity and improving outcomes for patients, providers, health systems and researchers around the world.Job DescriptionKey Responsibilities/essential functions include:
  • Technical: Will work and understudy experienced field engineers on various modality in the assigned area.
  • Electronic/Mechanical: Basic level understanding about troubleshooting and technical safty (EHS)
  • Customer satisfaction: Daily interface with doctors and technicians on equipment status issues. Acts to ensure satisfaction to primary customers. Assists in Account Sales visits; helps train others where necessary; identify Sales opportunities and communicate to account team.
  • Productivity: Support any Warranty and PMS contract cost control.
  • Administration: Responsibly completes all administration tasks on time.
  • Installation: Plays a support role on basic installation process offsite. . Shares best practices. Maintain effective quality systems and programs compliant with ISO 9001 standard, according to the GE Service Quality Policy Statement.

Quality Specific Goals:

  • Aware of and comply with the GEHC Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations as they apply to this job type/position.
  • Complete all planned Quality & Compliance training within the defined deadlines.
  • Identify and report any and all customer quality or compliance concerns immediately to the Quality Organization.
  • Identify and report any personal quality or compliance concerns immediately to the Quality Organization.
  • Insure timely dispatch closure.
  • Ensure completion of all field modifications instructions (FMI's) within prescribed timeframe.
  • Participate in continuous improvement activities by identifying and appropriately escalating process and product quality gaps, providing solutions when possible.
Qualifications/Requirements
  • Qualified to National Diploma Two Holders (ND2) Cadre in selected Nigeria Ministry of Health certified Biomedical Schools.
  • Technical analytical skills.
  • Proficiency in English.
  • Ability to work independently with minimum direction.
  • High work standards and quality.
  • Initiative and motivation.
  • Plans and organizes work effectively.
  • Excellent communications, listening and interpersonal skills.
  • Strong Customer skills; deals tactfully and effectively with differences of opinion, influences rather than directs.

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you'd expect from an organization with global strength and scale, and you'll be surrounded by career opportunities in a culture that fosters care, collaboration and support.

GE HealthCare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

GE HealthCare - Creating a world where healthcare has no limits

#LI-MA2
#LI-remote

Additional Information

Relocation Assistance Provided: No

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