Regional Sales Capability Manager

• The purpose of this role is to build capabilities of the sales team through identification and sharpening of field sales team's skills and processes in order to achieve company's business objectives.
• Also to ensure that the right caliber of staff both in quantity & quality are available always to meet the company's sales needs

Nature and Scope of the Job

• The position is located at Headquarters, Oregun and reports directly to the Managing Director the SCM will work mostly with HR, NSM & Marketing Departments and any necessary individual to access accurate information

Key Responsibilities

Training:

• Identification of skill gaps in sales workforce through accompanied market visit for the purpose of creating Individual Development Plan (IDP)
• Determine, source & deploy sales training programs in conjunction with NSM & HRM with approval of MD
• Tutor the sales team on basic sales processes and sales management for productivity
• Maintain a database of sales training deployed
• Evaluate the effectiveness of training on business through routine market visits
• Review of post training evaluation provided by HR with a view to providing concrete feedback to the respective RBMs & NSM for the purpose of periodic performance assessment, marking a copy to the MD
• Building & sustaining value-based capability of the sales team to ensure they excel in modern day sales space

Exploring Market & Customer Opportunities:

• Regular trade visit to spot and back check sales activities and basic sales process & provide feedback to management
• Engage on accompaniment visits to trade to facilitate on the-job training
• Identify the training needs of our key customers in conjunction with the NSM to provide required training to the distributors and their staff
• Required to constantly spot & evaluate channel opportunities in the marketplace
• Provide competitive advice to Managing Director for exploration & exploitation of such opportunities
• Liaises with the marketing department to drive the evolving e-commerce platform

Sales Infrastructure & Programs:

• Monitor & track the deployment/utilization of critical sales tool usage like fieldmax
• Evaluate gaps & recommend areas of improvement in such tools for MD's consideration
• Excellent communication of bonus scheme by holding group dissemination session 4. Recruitment & Performance Assessment
• Works with HR Department to assess current sales team performance
• Participates in recruitment of sales employee to identify potential & acquire necessary sales skills
• Liaise with HR to ensure there is a pool & plan to retain high potential sales team

Major Challenges:

• Getting line manager to follow through agreed post training action plans
• Coordinating programs running concurrently at different locations
• Maintaining a productive working relationship with both HR & field force PRINCIPAL

Accountabilities

• Ensure approved sales training program are implemented in line with annual business plan
• Liaise with HR/training institutions & consultants to ensure that all sales training programare planned
• Ensure achievement of e-commerce sales target
• Prepare External Customer Satisfaction report
• Track/monitor the use of sales tools such as Fieldmax and appraise the gaps/required improvement in line with the dictate of the market
• Coach & mentor sales personnel to address development needs, thereby improving the effectiveness of the sales force
• Prepare a sales process compliance report
• Ensure coordination, assessment and evaluation of sales training effectiveness to ensure transferability of learning thereby enhancing achievement of agreed training objectives
• Handle specific sales development project as assigned by the MD for the purpose of achieving set business objectives

Requirements

• Minimum work experience of 12 years
• B.Sc degree in any discipline
• MBA qualification will be an added advantage

Skills Requirements:

• Ability to deploy impact knowledge & develop an individual effectively
• Excellent presentation & communication skills
• Strong project Management Skills
• Ability to formulate sales operational guidelines
• Good leadership & influential skills
• Good knowledge in assessing & developing people's talents
• Coaching & Mentoring Skills

Salary

N800,000 - N1,000,000 Monthly.