Ecommerce Manager

Are you an inspirational E-Commerce leader ready to drive transformation and growth for a household name? Do you thrive in fast-paced, competitive environments where your expertise and vision can redefine how a nation shops online? If you are passionate about scaling profitable E-Commerce businesses and delivering outstanding digital customer experiences, we want you on our team.

About Us

At Sundry Markets Limited, owners of Marketsquare Supermarkets, we are more than a grocery retail chain—we are a vital part of our communities and a trusted partner in daily life. Our brand is rapidly emerging as a leader in the grocery retail sector, thanks to our commitment to operational excellence, quality, and trust. Now, we are ready to accelerate our digital transformation and make our online experience as compelling as what we offer in our stores.

Your Mission

As our E-Commerce Manager, you will be the architect of the next chapter of our digital journey. Your mission: to transform our online channels into market-leading platforms that drive growth, profitability, and customer loyalty. You'll lead a dynamic team and inspire the entire organization to embrace digital innovation, ensuring our brand stays top-of-mind for online shoppers nationwide.

Key Responsibilities

• Develop and execute an ambitious E-Commerce strategy that positions us as the most trusted and preferred online supermarket brand in the country.
• Lead, mentor, and grow a talented E-Commerce team, fostering a culture of innovation, agility, and excellence.
• Champion seamless customer experiences across all digital touchpoints, including web, mobile, and emerging channels.
• Utilize data analytics and customer insights to design campaigns and initiatives that boost engagement, conversion, and retention.
• Collaborate with leadership, merchandising, and operations to deliver a frictionless online-to-offline customer journey.
• Build strong partnerships and programs that enhance our digital presence and community engagement.
• Monitor, measure, and report on E-Commerce performance, optimizing for profitability and long-term growth.

Your Profile

• Proven track record of leading successful, profitable E-Commerce businesses, ideally within FMCG, grocery retail, or a related sector. At least twelve years' experience in this field is required.
• Visionary leader with the ability to inspire teams and drive digital transformation.
• Strong strategic thinking, analytical, and creative problem-solving skills.
• Strong proficiency in E-Commerce platforms, digital analytics tools, and CRM systems. Strong understanding of online sales channels, digital marketing strategies, and website management.
• Exceptional communication and storytelling abilities to engage internal and external audiences.
• Experience navigating ambiguity and scaling new digital initiatives.

This role reports directly to the Chief Operating Officer or his designate, ensuring alignment with the organization's strategic vision.

Location

Head Office, Port Harcourt

We offer:

• A competitive compensation and benefits package
• A collaborative environment where we support each other to succeed as a team
• A values-based culture
• A diverse and inclusive environment
• Great learning and growth opportunities

If you are ready to take the next step in your E-Commerce leadership journey and want to make a real impact in a thriving retail environment, we would love to hear from you. Apply now here or on our portal

We thank all applicants for their interest. We may not be able to respond to all applications, only those shortlisted for an interview will be contacted.