Consumer Banking Officer

7 days ago

Abuja, FCT, Nigeria REGENT MICROFINANCE BANK Full time ₦600,000 - ₦1,200,000 per year

Company Description

Regent Microfinance Bank Ltd is a corporate body under the laws of Nigeria, focused on providing quality banking services to micro and small enterprises, economic groups, and low-income individuals. Established in July 2014 and commencing operations later that year, the bank is privately owned by Nigerian citizens from diverse professional and ethnic backgrounds. Regent Microfinance Bank serves a fast-growing customer base including MSMEs, individuals, groups, and civil servants through loans and value-added services. With ongoing expansion, the bank has opened branches across several locations in Abuja.

Role Description

This is a full-time on-site role for a Consumer Banking & Payroll Lending Officer, located in Abuja. The Consumer Banking & Payroll Lending Officer will be responsible for loan origination, underwriting, and providing exceptional customer service.

You responsibility include:

  • Drive acquisition of new customers for consumer banking and payroll lending products.
  • Build and manage strong relationships with employers, payroll partners, and individual clients.
  • Evaluate and process loan applications in line with credit policies.
  • Monitor loan performance, ensure timely repayments, and support recovery efforts.
  • Cross-sell other retail banking products (savings, current accounts, digital channels).
  • Provide financial advisory and ensure excellent customer service delivery.
  • Maintain compliance with banking policies, procedures, and regulatory standards.
  • Prepare periodic reports on loan portfolio, customer acquisition, and performance.

Qualifications

  • Experience with Loan Origination and Underwriting processes
  • Excellent Relationship manageement skills
  • Strong attention to detail and analytical skills
  • Effective communication and interpersonal skills
  • Ability to work in an on-site role in Abuja
  • Bachelor's degree in Finance, Economics, Business Administration, or related discipline.
  • 2–4 years' experience in retail/consumer banking, payroll lending, or credit operations.
  • Strong knowledge of loan products, credit analysis, and risk management.
  • Proven track record in sales, business development, and customer relationship management.
  • Excellent communication, negotiation, and interpersonal skills.
  • High level of integrity and attention to detail.
  • Proficiency in Microsoft Office Suite and core banking applications.

What We Offer

  • Competitive compensation and performance based incentives.
  • Continuous learning and professional development opportunities.
  • A supportive and innovative work environment.
  • Opportunities for career growth within the bank.

How to Apply

Interested and qualified candidates should submit their application or send their CV to

with
"Consumer Banking Officer"
as the subject line.

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