Onboarding & Documentation Officer
3 days ago
DUTIES AND RESPONSIBILITIES
- Design and implement structured onboarding frameworks that align with organizational goals and culture.
- Coordinate and schedule onboarding activities for new hires
- Continuously improve the onboarding process based on feedback, data, and best practices.
- Support change management initiatives by aligning onboarding and documentation to new organizational directions.
- Promote a strong employer brand through a seamless and engaging onboarding experience
- Prepare and distribute onboarding materials (e.g., welcome kits)
- Liaise with internal departments (HR, IT, Admin) to ensure resources are set up.
- Lead initiatives to reduce turnover through better onboarding and early engagement strategies
- Create and maintain onboarding checklists and tracking systems.
- Guide new hires through company policies and procedures and ensure smooth transition into the Bank
- Provide support and answer questions during the onboarding process.
- Collect feedback from new hires to improve onboarding experience.
- Maintain accurate employee records in both physical and HRIS system.
- Organize, file, and archive employees' documents in accordance with the Bank's policy.
- Ensure documentation and onboarding process are compliant with legal and industry regulations.
- Standardize documentation processes to improve consistency and reduce operational risks.
- Ensure data privacy and security standards are upheld in documentation handling
- Assist in internal or external audits by providing necessary documents.
- Coordinate cross-functional onboarding activities to ensure role readiness across departments
JOB REQUIREMENTS
Minimum Education: First Degree in any relevant social sciences and Humanities
Minimum experience - 4 years relevant experience
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