Loss Prevention Officer at Sheraton Hotel – International

2 days ago

Lagos, Lagos, Nigeria Marriott Full time ₦1,500,000 - ₦3,000,000 per year

JOB TITLE: Loss Prevention Officer

JOB LOCATION: Lagos



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JOB DETAILS:

  • Patrol all areas of the property; assist guests with room access.
  • Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system.
  • Lock property entrances when required. Conduct daily physical hazard inspections.
  • Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests/employees during emergency situations.
  • Notify appropriate individuals in the event of accidents, attacks, or other incidents.
  • Defuse guest/employee disturbances.
  • Call for outside assistance if necessary.
  • Complete incident reports to document all Security/Loss Prevention related incidents.
  • Handle all interruptions and complaints.
  • Resolve safety hazard situations.
  • Escort any unwelcome persons from the property without interrupting the orderly flow of property operation.
  • Report to scenes of vehicle accidents/thefts.
  • Call for assistance using proper code responses.
  • Complete a Loss Prevention shift summary/daily activity report.
  • Maintain confidentiality of all Security/Loss Prevention and property reports/documents; release information only to authorized individuals.
  • Conduct investigations and gather evidence. Conduct interviews with relevant parties.

Responsibilities

  • Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.
  • Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation.
  • Speak with others using clear and professional language; prepare and review written documents accurately and completely.
  • Develop and maintain positive working relationships with others; support team to reach common goals.
  • Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time.
  • In addition, some states may have additional licensing/registration requirements to be considered for this position.
  • Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects).
  • Enter and locate work-related information using computers and/or point of sale systems.
  • Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift.
  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance.
  • Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
  • Move through narrow, confined, or elevated spaces.
  • Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps.
  • Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.

Preferred Qualifications

  • Education: High School Diploma or G.E.D. equivalent.
  • Related Work Experience: No related work experience.
  • Supervisory Experience: No supervisory experience.
  • License or Certification: None

HOW TO APPLY
To apply for the ongoing Marriott Job recruitment, visit the APPLICATION PORTAL to submit your application

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