Market Support Officer

4 days ago

Lagos, Lagos, Nigeria Opay Digital Services Full time ₦360,000 - ₦2,400,000 per year

Job Title: Merchant Support Officer (On-Field)

Location: Nationwide

Company: Opay

About Opay:

Opay is a leading financial technology company committed to driving financial inclusion across Africa. We provide innovative payment, digital banking, and financial services solutions that empower individuals and businesses to thrive in a cashless economy.

Job Summary:

The Merchant Support Officer (On-Field) is responsible for executing on-field POS operations within the assigned market. The role focuses on providing direct support to merchants by managing POS swaps, conducting regular visitations, collecting merchant records, and retrieving inactive terminals. The officer serves as the operational link between the company and merchants, ensuring that all POS-related services are efficiently delivered and merchant satisfaction is maintained.

Key Responsibilities:

  • Conduct on-site visits to merchants to address POS-related issues and ensure smooth operations.
  • Perform POS swaps, replacements, and retrievals in accordance with company policy and SLA timelines.
  • Collect and update merchant records and operational data accurately during field activities.
  • Retrieve inactive or non-performing POS terminals and return them to the designated hub or warehouse.
  • Provide first-level technical and operational support to merchants during field visits.
  • Promote operational awareness and communicate company policies to merchants effectively.
  • Escalate unresolved merchant issues to the Market Officer or Operations Supervisor for prompt resolution.
  • Ensure all field operations are properly documented and reported daily.

Requirements:

  • Minimum of an OND/HND/Bachelor's Degree in Business Administration, Marketing, or a related field.
  • Prior experience in POS operations, field support, or customer service is an added advantage.
  • Strong interpersonal and communication skills.
  • Must be proactive, result-oriented, and committed to excellent service delivery.

Salary & Benefits:

  • ₦200,000 Gross Monthly
  • Transport Allowance
  • HMO (Health Insurance)
  • Pension Plan

Job Type: Full-time

Application Question(s):

  • Are you located in the South-South or South-East region?

  • Market Support Officers

    2 days ago

    Lagos, Lagos, Nigeria Lextorah LDS Full time ₦1,500,000 - ₦3,000,000 per year

    Company Description The support to National Malaria programme (SuNMaP) a UK aid malaria programme seek to recruit professional with technical expertise in malaria control and treatment in Africa, particularly in sub-Saharan Africa. The SuNMap project focuses on strengthening the delivery of malaria efforts towards reducing malaria within the target...

  • Sales Officer

    2 days ago

    Lagos, Lagos, Nigeria Mile24 Market Full time ₦1,200,000 - ₦3,600,000 per year

    Job Title: Sales OfficerIndustry: FMCGLocation: Igbo-Efon, LagosSalary: ₦100,000 monthlyA fast-growing FMCG company is looking to hire a Sales Officer to join its dynamic team.Responsibilities:• Sell and promote company products to customers• Meet sales targets and drive revenue growth• Identify and follow up on new business opportunities• Build...

  • Marketer (Bulk Sales)

    4 days ago

    Lagos, Lagos, Nigeria Tribest Corporate Support Limited Full time ₦250,000 - ₦1,750,000 per year

    We are seeking a proactive and results-driven Marketer – Bulk Purchases to drive institutional and wholesale sales in our supermarket.The ideal candidate will identify bulk purchase opportunities, build strong relationships with customers (e.g., schools, restaurants, offices, caterers, etc.), and manage the end-to-end process of bulk order acquisition,...

  • Business Development Officer

    4 days ago

    Lagos, Lagos, Nigeria Market Doctors Full time ₦750,000 per year

    Market Doctors LimitedManagement & Business DevelopmentLagos Full TimeHealthcare NGN 75, ,000 Negotiable Plus CommissionJob SummaryThe ideal candidate will seek and secure partnerships that will help expand our businessMinimum Qualification : HNDExperience Level : Entry levelExperience Length : 2 yearsJob Description/RequirementsResponsibilities:Identify...

  • Sourcing Officer

    4 days ago

    Lagos, Lagos, Nigeria Medcourt Support Services Full time ₦600,000 - ₦1,200,000 per year

    We are seeking a qualified Sourcing Officer (pharmacy) to join our team. The successful candidate will be responsible for the procurement function, including sourcing vendors, negotiating prices, and procuring medical equipment and drugs to support our healthcare operations.Key Responsibilities:Source and evaluate vendors for medical equipment, drugs, and...

  • IT & Digital Support Officer

    4 days ago

    Lagos, Lagos, Nigeria Recs-Medix Natural Solutions Full time ₦1,500,000 - ₦3,000,000 per year

    Recs-Medix Natural SolutionsSoftware & DataLagos Full TimeIT & Telecoms NGN 150, ,000Skills Required'HTML/CSS" "Website Management"Job SummaryWe are seeking a passionate and skilled IT & Digital Support Officer to join our Lagos Office (Ikeja). The ideal candidate will provide hands-on technical and digital support to enhance our sales team's performance,...

  • IT Support Officer

    4 days ago

    Lagos, Lagos, Nigeria Mediplan Healthcare Limited Full time ₦400,000 - ₦1,200,000 per year

    IT Support Officer (HMO) at Mediplan Healthcare LimitedMediplan Healthcare LimitedSoftware & DataLagos Full TimeBanking, Finance & Insurance ConfidentialMinimum Qualification :Experience Level : Entry levelExperience Length : 1 yearJob Description/RequirementsNever Miss a Job Update Again.We have started building our professional LinkedIn...

  • IT Support Officer

    4 days ago

    Lagos, Lagos, Nigeria Mediplan Healthcare Limited Full time ₦120,000 - ₦240,000 per year

    Mediplan Healthcare Limited is a Health Maintenance Organization established to provide healthcare services to corporate organizations and members of the public under a prepaid payment structure.We are recruiting to fill the position below: Job Position: IT Support Officer (HMO)Job Location: Maryland, LagosEmployment Type: Full-timeJob DescriptionThe IT...

  • marketing officer

    4 days ago

    Lagos, Lagos, Nigeria OptimumFoodie Full time ₦120,000 - ₦180,000 per year

    Marketing OfficerLocation: Lagos, NigeriaThis role is ideal for someone who thrives in a fast-paced, creative environment and has a good understanding of the fashion and modeling industry.JOB DESCRIPTION:Coordinate schedules, bookings, castings, and logistics.Act as the communication link between models, clients, and partners.Develop and implement marketing...

  • Marketing Officer

    2 days ago

    Lagos, Lagos, Nigeria LD&D CONSULTING Full time

    Job Title: Marketing Officer (Building & Construction Products)Location: Lekki, LagosIndustry: Building Materials / ConstructionSalary: ₦300,000 Gross + Sales CommissionJob Type: Full-Time (Onsite)Reports To: Managing Director & General ManagerOverview:The Marketing Officer will be responsible for promoting and selling building and construction-related...