Sales and Trade Development Administrator

Performance Monitoring & Analysis

·         To provide general administrative support to the Enterprise Sales team

·         Co-ordinate the departmental common drive to ensure organized records and appropriate access and rights to respective team members and channel teams.

·         Maintain the consolidated regional field coverage plans and track implementation through daily and weekly reporting by respective team members.

·         Collate all team member reports to ensure timely and organized feedback to respective channel units on programs and activities undertaken

·         Assist in providing reliable and efficient administrative support services

·         monitoring appropriate utilization of office supplies

·         Raise all requisitions for the department

·         Administration support for reception management

·         Ensure security of records (files, etc) and archival systems

·         Custodian of channel databases within the region – conduct regular updates and ensure usability.

·         Organizing staff travel and accommodation

·         Assist in preparing required reports in support of business operations and management decisions.

·         Organise and facilitate team meetings, sessions and workshops and document minutes of meetings

Issue Resolution (Escalation & Follow up)

·         Escalate customer issues and ensure resolution and feedback to the sales team.

·         Keep abreast of business process changes and communicate these to team members.

Reports

·         Prepare monthly, quarterly and year to date (YTD) measurement reports.

·         First  degree in any related discipline

·         1-3 years’ experience in an area of specialisation,

·         Experience working in a medium organization