Regional Trainer

Position Description

The Regional Trainer will be responsible for designing, delivering, and evaluating training programs to enhance the skills and knowledge of employees within a specific geographical region. The ideal candidate should have a passion for learning and development, excellent presentation skills, and the ability to adapt training strategies to meet the diverse needs of a regional workforce.

Role Responsibilities:

Training Program Development:

â       Collaborate with the rest of the training team and regional management to identify training needs and goals.

â       Design and develop training programs that align with organizational objectives and regional requirements.

Facilitation and Delivery:

â       Conduct engaging and effective training sessions for employees at various levels.

â       Utilize a variety of training methods and technologies to accommodate different learning styles.

Onboarding, Orientation & training of agents:

â       Facilitate onboarding & training sessions for new hires, agents (Solar energy promoters, technicians & Collection Officers), and partners ensuring a smooth transition into the company culture and processes.

â       Provide orientation training on company policies, procedures, and values for the agents

â       work with the regional teams to grow the number of agents & experience centers in a region.

Skill Enhancement Workshops:

â       Organize workshops to enhance specific skills required for job roles within the region.

â       Tailor training content to address regional challenges and industry trends.

Performance Evaluation:

â       Assess the effectiveness of training programs through participant feedback, evaluations, and performance metrics.

â       Implement improvements based on feedback and changing business needs.

Collaboration with Stakeholders:

â       Work closely with regional managers to understand specific training requirements and align programs with business objectives.

â       Build strong relationships with department heads to ensure training initiatives support departmental goals.

Training Documentation:

â       Create and maintain training materials, manuals, and documentation.

â       Keep training materials up to date with the latest industry standards and company policies.

Regional Compliance:

â       Stay informed about regional regulations and compliance requirements relevant to training and development.

â       Ensure training programs adhere to legal and regulatory standards.

Any other duties that may be assigned from time to time

Requirements

â       Bachelor's degree in Education, Human Resources, Business, or a related field.

â       Proven experience as a trainer, preferably in a regional or multi-location capacity for at least 2 years.

â       Excellent presentation and communication skills.

â       Strong organizational and project management abilities.

â       Ability to travel within the assigned region as needed.

â       Proficiency in learning management systems and training software.

â       Certifications in training and development are a plus

â       Learning Management Systems (LMS): Proficient in using platforms for delivering and tracking training programs.

â      Webinar and Virtual Meeting Software: Experienced in utilizing Microsoft Teams, and Zoom for online training sessions, facilitating interactive discussions, and managing participant engagement.

â       Microsoft Office Suite:

MS Word: Skilled in creating and formatting training manuals, guides, and documentation.

MS Excel: Proficient in data analysis, tracking training metrics, and generating reports to evaluate program effectiveness.

MS PowerPoint: Expert in designing engaging presentations to enhance training sessions, incorporating visuals and interactive elements.

â       Google Suite:

Google Docs: Experienced in collaborative document creation and editing for training materials.

Google Sheets: Proficient in managing data, creating training schedules, and tracking participant progress.

Google Slides: Skilled in developing dynamic presentations for both in-person and online training environments.

• Must be resident within the specified region.