Field Training Associate

Job Description of a Field Trainer Associate

Job Title:

Field Trainer Associate

Location:

Edo/Delta

Grade Level:

4

Department:

Human Resource Department

Reports to (Title):

Training and Development Manager 

Direct Reports:

• Skills Trainers (Dotted)

Job Purpose

To provide training and educational support to new and existing employees. Ultimately, the role involves supporting the HR team to prepare, monitor, evaluate and document training activities in the company

Core Responsibilities and Key Result Areas

Training & Development

• Align training programs to Food Concepts’ training objectives and short, medium- and long-term goals
• Align and ensure adaptation to Food Concepts’ management style, culture and core values
• Use various techniques to heighten the level of training performance
• Assess and recognize training needs for new and existing staff
• Develop and coordinate induction programs for new staff
• Co-ordinate graduate programs/OMEGA programs
• Ensure availability of trained and certified employees in assigned stores
• Support assigned store to achieve Operational excellence
• Design and apply assessment tools to measure training effectiveness
• Track and report on training outcomes
• Provide feedback to training participants and management
• Evaluate and make recommendations on training material and methodology
• Establish and maintain relationships with external training suppliers
• Manage and maintain in-house training facilities and equipment
• Ensure all Health and Safety standards are delivered and met
• Drive and encourage participation in various training programs
• Drive operational excellence in assigned stores
• Any other responsibilities that may be assigned from time to time by Line Manager

Compliance

• Responsible for modelling and acting in accordance with the companies guiding principles
• Ensure adequate compliance to all company policies, internal control processes and approved processes

Key Performance Indicators

• Achieve target of signed off Omega/ Graduate Trainees
• Achieve number of signed off Skills Trainers in assigned stores
• Achieve crown coverage target in assigned stores
• Training Audit vs % target in assigned stores
• Achieve number of training stores vs number of assigned stores

Knowledge Requirements

• Knowledge of technical trainings, online learning modules and technical course materials
• Basic knowledge of administrative task(s) i.e. monitoring costs, setting up systems and equipment
• Demonstrates good communication and research skills
• Demonstrates enthusiasm for lifelong learning
• Working knowledge of Microsoft office suite. i.e Excel, Word and PowerPoint

Job Specifications

Educational Requirements

Professional Requirements

Experience Requirements

- A good first degree in Education, Business or Finance or any relevant field

Training related certification is essential

Minimum of 2 years’ experience in similar role

Decision Expectations

• Develop training modules to suit or meet the organisation goals
• Develop innovative ideas to meet changing training needs
• Review training needs from a variety of vendors and choose appropriate materials
• Ensure training plans are current, relevant and effective
• Advise stakeholders about GT/Omega readiness for sign off
• Ensure all Health and Safety standards are delivered and met in assigned stores
• Refresher training is implemented as per company guidelines in assigned stores

Working Conditions

You are to work as a full-time employee. Official hours of work will be determined by the dynamics of the business. This includes Shift work ROTA which can be either AM shift or Swing Shift or PM shift. Your weekly.

Contacts and Purpose of Contact

Internal Contacts (most frequent contacts)

Purpose of Contact

• Training and Development Manager
• Human Resources
• Regional Managers/Line Managers
• Area Managers
• Restaurant Managers
• Graduate/OMEGA Trainees
• Field Training Manager
• Training Administrator
• Recruitment Manager

• Exchange or provide information
• Obtain, clarify, and discuss information
• Present, discuss information and problems
• Collaborate, negotiate and present ideas
• Deal with, influence or motivate subordinates
• Promote, justify or settle highly sensitive matters

External Contacts (most frequent contacts)