Business Development Officer
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Roles & Responsibilities • Support the engagement and conversion of leads, contributing to the target of ensuring at least 85% of generated leads are actively followed up and progressed monthly. • Assist in the conversion and go-live process of new fintech partners, contributing towards the team target of 5 weekly / 20 monthly partner go-lives. • Support the closing of new businesses with distribution potential and contribute to the monthly target of onboarding businesses with wide reach. • Work with partners and internal teams to help ensure that collections from assigned fintech and vertical businesses contribute meaningfully to deposit mobilisation (targeting 25% retention where applicable). • Contribute ideas and support the implementation of innovative initiatives that improve 9PSB’s offerings and value proposition to fintech partners and onboarded businesses. • Build and maintain professional relationships with prospective and existing fintech partners under the guidance of senior BDMs. • Maintain an accurate and up-to-date pipeline in the CRM, ensuring timely follow-ups and proper documentation of all engagements. • Conduct basic market research and competitor scans to identify potential partnership opportunities and share insights with the team. • Collaborate with Product, Operations, Compliance, Marketing and Customer Experience teams to support smooth partner onboarding and activation. • Prepare weekly and monthly activity reports covering leads generated, conversions, follow-ups and key activities for review by the line manager. • Participate in industry events, webinars, networking sessions and internal training programmes to build knowledge and generate leads. • Support the resolution of partner queries and escalate issues appropriately to ensure good partner experience. • Uphold company policies, ethical standards and regulatory requirements in all business development activities. |
The ideal candidate for this role must possess the following competencies and qualifications: • Minimum of a Bachelor’s degree in Business Administration, Marketing, Finance, Economics, Mass Communication or a related discipline. • 1 – 2 years of relevant experience in business development, sales, partnership management, account management or a related commercial role (fintech, banking, payments or digital services experience is an added advantage). • Demonstrated ability to generate leads, manage a pipeline, and contribute to conversion or closing activities. • Strong interest in fintech, payments and the digital financial services ecosystem in Nigeria. |