Store manager
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Job Description:
Job Title: Shop Manager
Job Location: Nigeria
Experience: 3 years as Shop Manager
Job Responsibilities
- Achieve agreed Sales targets by both Value & Volume targets for the assigned store.
- Achieve agreed targets on Margins, Shrinkage, Loss Notes, Discount, Sales Return, Stock Cover, and Stock Ageing, resulting in achievement of agreed Profit Target at EBITDA
- Store Team reviews on actual performance versus budgeted targets based on 1 and 2 above, on a monthly basis, and agreed actions with timelines.
- Organize & ensure effective implementation of sales programs and brand strategies.
- Together with leadership, strategize to improve Average Bill Value and number of bills.
- Provide hands-on Leadership, Direction, necessary support & engage with the concerned Store Managers – constantly review manpower plans and productivity ratios.
- Identify talent for growth and development.
- Drive plans to ensure Store Merchandisers are optimally utilized to achieve the weekly & monthly Targets.
Action Plan (INPUTS)
- Ensure all Operational Checklists are adhered
- SOPs & Store Standards are adhered to
Measure to success
- Growth in Sales (value and volume) (assessed on Monthly, Annual)
- Increase in Margins (as per 2 above) (assessed on Monthly, Annual)
- Reduction in Expenses (assessed on Monthly, Annual)
- Reduction in Shrinkages (assessed on Monthly, Annual)
- Productivity Ratio assessment
SKILL SET
- Strong Leadership & Communication
- Customer Service Focus to ensure positive shopping experiences
- Organizational Abilities related to Inventories, Assortment & Merchandizing
- Analytical Skills to monitor P&L, Sales, Budgets and Schedules & make data driven decisions
- Problem solving abilities to address issues in real time
- Knowledge of retail trends & market competition
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