Operations Supervisor

19 hours ago
Lagos, Lagos State, Nigeria Fluff & Stars Full-time NGN 150,000 Temporary
OPERATIONS SUPERVISOR Fluff & Stars | Surulere, Lagos | Full-Time IMPORTANT: PLEASE READ CAREFULLY BEFORE APPLYING. This opportunity is for candidates with relevant restaurant or hospitality operations experience who can demonstrate strong leadership, operational discipline, and the ability to supervise daily business activities effectively. Please review the requirements and employment terms before submitting your application. About the Opportunity We are hiring on behalf of our client, a restaurant business in Surulere, Lagos, seeking a competent and hands-on Operations Supervisor to oversee daily operations, coordinate staff activities, maintain service standards, and ensure operational efficiency. The ideal candidate must possess strong supervisory capabilities, sound operational judgement, and the ability to maintain high standards of service delivery in a fast-paced restaurant environment.

Key Responsibilities
• Supervise daily restaurant operations and ensure smooth service delivery.
• Coordinate staff activities, duty schedules, and shift responsibilities.
• Monitor employee performance, attendance, discipline, and productivity.
• Ensure compliance with operational procedures, hygiene, and food safety standards.
• Monitor inventory, stock usage, and operational resources.
• Handle customer complaints and resolve service issues professionally.
• Ensure consistent service quality and customer satisfaction.
• Prepare operational reports and escalate issues requiring management attention.
• Identify operational gaps and recommend improvements. Requirements
• Previous experience in restaurant, hospitality, or food service operations.
• Proven supervisory or team management experience.
• Strong leadership, communication, and problem-solving skills.
• Good understanding of restaurant operations, customer service, and food safety.
• Ability to manage staff, maintain discipline, and work under pressure.
• Strong organisational skills, accountability, and attention to detail.
• Candidates residing in or around Surulere will have an advantage. Employment Package
•

Location:
Surulere, Lagos.
• Employment Type: Full-Time.
• Work Schedule: 6 days per week.
• Monthly

Salary:
₦150,000. Additional

Benefits:
• HMO coverage.
• 13th-month salary.
• Staff feeding provided.

How to Apply
Interested and qualified candidates may apply through any of the following channels: Apply directly through this job posting.
• Email: Careers@fluffandstars.com
• WhatsApp: +234 816 421 7775 Please submit your CV, highlighting your restaurant or hospitality operations experience, supervisory responsibilities, and relevant achievements.

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