HEAD OF OPERATION
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Salary:
₦100,000 – ₦150,000 Role Summary The Head of Operations provides day-to-day operational leadership across Sauce Factory's two business lines — event catering and individual/corporate food package delivery. This role ensures efficient coordination between kitchen, inventory, events, and delivery/logistics functions, driving consistency, quality, and scalability across the business.
Key Responsibilities
- Oversee daily operations across the event catering and food package delivery arms of the business.
- Develop, implement, and continuously refine operational goals, SOPs, and processes to support efficiency and growth.
- Coordinate cross-functionally between the kitchen, inventory, event, delivery/logistics, and customer service teams to ensure seamless execution.
- Forecast operational needs based on order volume and event pipeline, and allocate resources accordingly.
- Track and report on key performance metrics, including order fulfilment accuracy, delivery timelines, event execution quality, and cost control.
- Ensure company-wide compliance with food safety, quality, and hygiene standards.
- Manage relationships with suppliers, vendors, and third-party logistics/delivery partners.
- Support recruitment, onboarding, training, coaching, and performance management of operational staff.
- Identify operational bottlenecks and implement practical, effective solutions.
- Support budgeting and cost control efforts across departments in collaboration with management.
- Provide regular performance reports and improvement recommendations to leadership.
- Help build and implement policies and processes that position the business for scale-up. Qualifications & Skills
- Bachelor's degree in Business Administration, Operations Management, Food Technology, or a related field.
- Proven experience in operations management within food & beverage, catering, or food delivery businesses.
- Strong organizational, analytical, and problem-solving skills.
- Demonstrated leadership and team management experience.
- Sound knowledge of food safety and quality compliance standards.
- Excellent communication and stakeholder management skills.
HOW TO APPLY
Interested and qualified candidates should send their application to careers@elvaridah.com using the job title as the subject of the mail. Work
Location:
In person
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