BUSINESS MANAGER

3 weeks ago

Abuja, FC, Nigeria Jolden Jerance Consultancy limited Full-time

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We are seeking an experienced, proactive, and results-oriented Business Manager to oversee the day-to-day operations of our catering business in Karu, Abuja. The Business Manager will be responsible for ensuring that the business operates efficiently, customers receive excellent service, staff perform effectively, stock and resources are properly managed, and sales and profitability targets are achieved. The successful candidate will work closely with the business owner/management to coordinate the kitchen, front desk, store, delivery, marketing, and administrative functions. The role requires strong leadership, financial awareness, customer-service skills, problem-solving ability, and a practical understanding of running a food-service business. Employment Type: Full-Time Work Days: Monday – Saturday Accommodation: Available Meal: One meal daily

Key Responsibilities

- Oversee daily operations of the catering business.
- Coordinate and supervise kitchen, front desk, store, delivery, and support staff.
- Develop daily work schedules and ensure staff attendance and punctuality.
- Monitor sales, revenue, expenses, and overall business performance.
- Ensure effective inventory control and minimize food and material wastage.
- Monitor customer service and ensure high standards of service delivery.
- Handle customer complaints and resolve operational issues promptly.
- Coordinate procurement, suppliers, deliveries, and stock requirements.
- Monitor food quality, hygiene, cleanliness, and compliance with company standards.
- Maintain accurate operational and financial records and submit regular reports to management.
- Identify opportunities to increase sales, improve customer retention, and grow the business.
- Implement company policies, procedures, and operational controls.
- Monitor staff performance and provide guidance, coaching, and feedback.
- Coordinate promotional and marketing activities with the Content Creator/Social Media Manager.
- Ensure the business operates efficiently and profitably on a daily basis. Requirements
- HND or Bachelor's degree in Business Administration, Management, Hospitality, Accounting, Marketing, or a related field.
- 2–5 years' experience in business management, operations, hospitality, catering, restaurant, or a similar environment.
- Proven ability to manage staff and coordinate daily business operations.
- Good understanding of sales, expenses, inventory, and basic financial management.
- Strong organizational and administrative skills.
- Good customer service and relationship-management skills.
- Ability to monitor and improve business performance.
- Good knowledge of Microsoft Word and Excel.
- Strong communication, leadership, and problem-solving skills.
- Ability to manage multiple responsibilities in a fast-paced environment.
- High level of integrity, accountability, and professionalism.
- Ability to work independently and make sound operational decisions.
- Willingness to work Monday–Saturday.
- Experience in a catering, restaurant, food-service, or hospitality business is an advantage.

Job Type
Full-time Pay: ₦100,000.00
- ₦140,000.00 per month

Education:
- Undergraduate (Preferred)

Experience:
- Hospitality/ Catering Managerial : 2 years (Required)

Location:
- Abuja (Required) Work

Location:
In person

BUSINESS MANAGER

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