Sales Associate

3 weeks ago

Abuja, FC, Nigeria Hdskin Full-time

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Location:
Wuse 2 Abuja, Nigeria Salary
- ₦150,000 per month – 5 working days per week (2 days off)
- ₦120,000 per month – 4 working days per week (3 days off) Shift Times Morning Shift: 8:30 AM – 5:00 PM Evening Shift: 4:30 PM – 9:30 PM Shifts rotate based on the business needs of the Company. About NMAERA At NMAERA, we believe skincare is more than beauty it is confidence, education, and self-care. Our mission is to become Africa's most trusted destination for authentic skincare, helping people make informed skincare decisions through education, honesty, and exceptional customer experiences. Unlike traditional cosmetic stores, our team members are trained as Skincare Consultants, combining product knowledge with genuine customer care to recommend solutions, not simply sell products. If you're looking for "just another retail job," this role isn't for you. If you're excited about learning, growing, serving customers, and building a career in premium retail, we'd love to meet you.

About the Role
As a Sales Associate (Skincare Consultant), your primary responsibility is to create an outstanding customer experience while helping customers choose products that genuinely meet their skincare needs. You will actively engage shoppers, educate them about skincare, recommend appropriate products, and contribute to achieving store sales goals. Your Responsibilities Customer Experience
- Welcome every customer with warmth and professionalism.
- Engage customers who approach or show interest in the store.
- Confidently approach walk-by customers in a polite and respectful manner.
- Ask thoughtful questions to understand customers' skincare concerns.
- Recommend products based on customers' needs—not assumptions.
- Explain ingredients, product benefits, and proper usage.
- Build trust through honest recommendations.
- Ensure every customer leaves with a positive experience, whether or not they make a purchase. Sales
- Meet or exceed daily, weekly, and monthly sales targets.
- Introduce complementary products where appropriate.
- Promote product bundles and current promotions.
- Convert browsing customers into paying customers through excellent service. Store Operations
- Process transactions accurately using the POS system.
- Maintain clean and attractive product displays.
- Restock shelves and monitor inventory levels.
- Keep testers, displays, and promotional materials presentable.
- Assist with stock counts and inventory management. Team Responsibilities
- Arrive punctually for every shift.
- Maintain a professional appearance.
- Follow all company policies and procedures.
- Participate in ongoing product and sales training.
- Contribute positively to the team culture. What Success Looks Like Successful NMAERA Sales Associates:
- Never ignore a customer.
- Take ownership of customer satisfaction.
- Learn continuously.
- Communicate confidently.
- Build long-term customer relationships.
- Meet or exceed sales expectations.
- Represent the NMAERA brand professionally at all times. Requirements
- Previous retail or customer service experience is an advantage.
- Excellent communication skills.
- Strong interpersonal skills.
- Genuine interest in skincare and beauty.
- Professional appearance.
- Positive attitude.
- Reliable and punctual.
- Comfortable standing for long periods.
- Willingness to learn.
- Ability to work weekends and public holidays on a rotating schedule. What We Provide
- Comprehensive skincare education.
- Product and ingredient training.
- Professional sales training.
- Career development opportunities.
- Performance-based incentives.
- Opportunity to work with globally recognised skincare brands. This Role Is For You If...
- You enjoy speaking with people.
- You naturally make others feel welcome.
- You enjoy learning.
- You like solving problems.
- You're confident making recommendations.
- You are comfortable working towards targets.
- You believe excellent customer service creates loyal customers. This Role Is NOT For You If... Please do not apply if you:
- Prefer sitting throughout the day.
- Wait for customers to approach you.
- Dislike talking to strangers.
- Are uncomfortable recommending products.
- Frequently arrive late.
- Dislike receiving coaching or feedback.
- Are looking for a temporary job while waiting for another opportunity.
- Believe sales is "pushy" rather than educational.
- Are unwilling to be accountable for performance. Why Join NMAERA? We're not just building another skincare store. We're building a company known for exceptional customer experience, authentic products, and knowledgeable consultants. If you perform well, you'll have opportunities to grow as we expand into new retail locations across Nigeria. Pay: ₦120,000.00
- ₦150,000.00 per month Application Question(s):
- In no more than 300 words, tell us why you believe you would make an exceptional Skincare Consultant at NMAERA. Work

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Sales Associate

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