analyst it noc

ROLE PURPOSE You are the first line of defence for client services. You watch dashboards and alerts around the clock, log every incident properly, fix what the runbooks allow, and escalate the rest quickly with the facts the next line needs. When a service is affected, you make sure the right people know. KEY RESPONSIBILITIES Monitoring and event...

ROLE PURPOSE: The NOC Supervisor manages the daily operations of the Network Operations Center, leading technical staff to ensure our infrastructure remains stable and available. The NOC Supervisor is also responsible for running the shifts, the roster and the incident process, ensuring that every alert is seen, logged and escalated on time, and clients...

Value to HT: Every platform and managed service HT sells is proven safe to run before it is switched on, resists fraud and misuse while clients depend on it, and the engineers who touch client systems are vetted and controlled. What the business gets • Managed services, cloud, SOC and products (₦9.3bn) run on tested controls, so outages, SLA credits...

Value to HT: HT never promises a client more than its partners are bound to deliver, can prove it recovers in the hours it has promised, and gives management one trusted risk picture on every deadline. What the business gets • Contracts signed with liability, service credits, data terms and exit rights that match what partners owe HT, so margin on the...

NOC OPERATIONS ANALYST – FEMALE PREFERRED Department: Network Operations Centre (NOC)Industry Experience: Mandatory ISP / Telecommunications ExperienceLocation: Lekki, Lagos, NigeriaIndustry: Telecommunications / Internet Service Provider (ISP)Employment Type: Full-TimeReports To: Head of NOC / Network Operations ManagerSalary: ₦250,000 Net...