Jobs for customer care at Lekki, Lagos

Job DescriptionThe Customer Care Officer will attend to customer enquiries, take customer orders, and proffer solutions to customer complaints through phone calls, emails, and online channels.The Customer Care Officer will provide customers with relevant information on company products and services, help customers identify desired products and ensure...

Job DescriptionThe Customer Care Officer will attend to customer enquiries, take customer orders, and proffer solutions to customer complaints through phone calls, emails, and online channels.The Customer Care Officer will provide customers with relevant information on company products and services, help customers identify desired products and ensure...

Function: Customer Advocacy Reporting to: Head, Corporate Customer Care Location: Lagos Travel Frequency: Rarely Purpose of the Job The Corporate Customer Care role will manage /develop client relationships with existing and new clients by ensuring customers are satisfied through consistent advocacy resulting in profits for the organization. To deliver...

Responsibilities: Being the main point of contact for all customer touch-points, from on-boarding to support and retentionCollaborating with our product and sales teams to understand our customers' pain points and come up with solutions to help them thriveTracking and reporting on key metrics to measure the customer satisfaction and retentionIdentifying and...

Job DescriptionCustomer Care Executive would have the following responsibilities:Attend to Customer’s Issues & resolve them in a timely & efficient mannerCoordination with Support Teams and ensuring the customer's issues are resolved efficiently and effectivelyRaising, following up and closure of Trouble TicketsDispatch of Invoices to Enterprise...

Responsibilities:Administrative Duties: ⁠Manage and maintain office systems, including filing, data entry, and scheduling appointments.Prepare presentations and marketing materials.Maintain accurate and up-to-date client and property database.Process and manage paperwork related to real estate transactions.Order and maintain office supplies. Customer...

Receiving or making a high volume of calls from or to customers. Striving to achieve first call resolution and maintain the quality of service provided by the call center. Using listening skills to understand the needs and complaints of the customer before offering them the best possible solution. Responding efficiently to customers and creating a positive...

ABOUT THE COMPANYAt Matrix Design and Works, we believe every project is unique and each project should represent the taste of our client. As a proud Nigerian company, we place emphasis on the delivery of great quality at competitive prices. To achieve this, we use the best of modern materials, fitting components and production / installation processes.JOB...

Responsibilities: Serve as the primary point of contact for assigned clients, building strong relationships and understanding their needs and objectives.Onboard new clients, providing guidance on product features, best practices, and implementation processes.Proactively engage with clients to identify opportunities for upselling or cross-selling additional...

Job DetailsCustomer service representative needed in a contact center located in Opebi Ikeja. Must have completed Nysc.Must not be more than 30 yearSalary:50k net

Major DeliverablesFirst line interaction with customersEnsure customer queries / requests/ concerns are attended, documented and reported to managementFollow-up with relevant department should in case there is any delay, escalate at deviationsConnect with customers and maintain cordial relations in the interest of the businessResponsible for Stock and Cash...

JOB SUMMARYRequirementsEducational Qualification:B.Sc or HND in Marketing, Mass communication any related disciplineExperience:2+ years in a customer service or similar role.Skills and Abilities:Learning and growth mindsetGood stress and time management skillsHigh empathyKnowledge of customer service best practices and principlesExcellent data entry and...

Responsibilities: Be the first point of contact for customers using their PayGo services, addressing inquiries, and troubleshooting issues.Assist agents in using our sales app, explaining features, and guiding them through the sales process.Proactively reach out to customers to gather feedback, identify areas for improvement, resolve issues that may arise,...

Job ResponsibilitiesAddress customer inquiries, reservations, and walk-ins with courtesy and efficiencyGreet customers warmly and provide a positive first impression.Assist customers with billing inquiries and payment processingMonitor and maintain cleanliness in customer areas, including tables and restroomsSuggest additional menu items or specials to...

Responsibilities: Greet and welcome clients and visitors warmly and professionally.Manage incoming calls and emails, directing inquiries to the appropriate departments or team members.Schedule client appointments and consultations with our photography team.Maintain a tidy and organized front desk area, ensuring a welcoming atmosphere for clients.Provide...

ABOUT THE COMPANYABOUT VISION Our vision is to be the most valued company in home and personal care, while delivering high quality goods, exceeding customers expectation and achieving market leadership. MISSION Our mission is to be the pace setter in high quality home and personal care product in Nigeria through innovation. CORE VALUES Our core values...

ABOUT THE COMPANYMoove is an online transport market place that connects clients who want to move/haul their items to transporters to deliver themJOB SUMMARYWhat You Will Need For This Position Degree in any discipline. 8 years experience in customer care/support roles. Experience in the transportation industry is an added advantage. Proficient in the use of...

Key ResponsibilitiesOversee the customer experience journey across online and offline channels, devices, and touchpoints.Align customer experience strategies with marketing initiatives as well as inform customers about new product features and functionalities.Participate in roadshows and market activationStreamline business automation processes to enhance...

ABOUT THE COMPANYMoove is an online transport market place that connects clients who want to move/haul their items to transporters to deliver themJOB SUMMARYWhat You Will Need For This Position Degree in any discipline. 8 years experience in customer care/support roles. Experience in the transportation industry is an added advantage. Proficient in the use of...

ABOUT THE COMPANYMoove is an online transport market place that connects clients who want to move/haul their items to transporters to deliver themJOB SUMMARYWhat You Will Need For This Position Degree in any discipline. 1-year experience in customer care/support roles. Experience in the transportation industry is an added advantage. Proficient in the use of...