Jobs for customer service at Kaduna State

Job OverviewThe customer service agent is the first line of contact for LifeBank customers. The role will handle incoming and outgoing calls, customer inquiries and provide appropriate solutions within specified time limits.Key ResponsibilitiesAnswer calls, messages and web chat enquiries from existing and prospective customers, orders, place orders and...

Responsibilities: Respond promptly to customer inquiries via phone, email, and in-person.Handle and resolve customer complaints in a professional and empathetic manner.Maintain a positive, empathetic, and professional attitude toward customers at all times.Ensure customer satisfaction and provide accurate, valid, and complete information to...

Responsibilities: Respond promptly to customer inquiries via phone, email, and in-person.Handle and resolve customer complaints in a professional and empathetic manner.Maintain a positive, empathetic, and professional attitude toward customers at all times.Ensure customer satisfaction and provide accurate, valid, and complete information to...

Responsibilities:Respond promptly to customer inquiries via phone, email, and in-person.Handle and resolve customer complaints in a professional and empathetic manner.Maintain a positive, empathetic, and professional attitude toward customers at all times.Ensure customer satisfaction and provide accurate, valid, and complete information to...

PURPOSE OF THE JOBResponsible for handling inquiries, addressing complaints, and ensuring customer satisfaction. Acting as the main point of contact for customers, collaborating with the sales team and internal stakeholders to meet customer needs, and maintaining precise data reporting. THE JOBReport formatting and presenting of memoranda documentation of...

Responsibilities: Manage large amounts of incoming/outgoing phone calls and messagesIdentify and assess customers’ needs to achieve satisfactionBuild sustainable relationships and trust with customer accounts through open and interactive communicationProvide accurate, valid and complete information by using the right methods/toolsHandle customer...

Responsibilities: Translating customers' repair problems into standard repair terminologyExplaining repairs to customersTest-driving vehicles to confirm service repairsEstimating the cost and time needed for repairsHandling customer complaintsCarrying out diagnosis and interpretation diagnostic reports to customers Requirements: A minimum of OND/HND/BSc2...

Responsibilities:Onboarding and Training:Guide new clients through the onboarding process, providing product demonstrations, training sessions, and assistance with setup and configuration.Ensure that clients have a smooth and successful transition to using our products or services, addressing any questions or concerns they may have.Customer Engagement and...

Job DescriptionThe Head, Customer Support will be responsible for generally organizing, planning, and monitoring the company's customer service department to ensure optimized interaction between the company and its clients.This entails developing and implementing strategies useful in improving customer relationship, dedication, and satisfaction.Roles and...

Responsibilities:Assists the Service Food Supervisor in planning the menu and food production based on the estimated number of customers daily.Assists the Service Food Supervisor in food preparation and cooking.Check portion sizes and the overall presentation of food.Tastes cooked food to ensure palatability and flavor conformity.Follows serving...

Responsibilities:Manage large amounts of outgoing phone callsGenerate sales leadsIdentify and assess customers’ needs to achieve satisfactionBuild sustainable relationships and trust with customer accounts through open and interactive communicationProvide accurate, valid, and complete information by using the right methods/toolsMeet personal/customer...

Responsibilities: Your job includes attending to customer inquiries at the reception, taking lodging requests and checking guests in,Working the bar and garden lounge, cleaning the rooms when on your shift rotation, and keeping your work area spotless during your shiftRequirements: Minimum academic qualification of ONDBecause we are a small hotel, we sell...

Responsibilities:Your job includes attending to customer inquiries at the reception, taking lodging requests and checking guests in,Working the bar and garden lounge, cleaning the rooms when on your shift rotation, and keeping your work area spotless during your shiftRequirements:Minimum academic qualification of ONDBecause we are a small hotel, we sell...

About the RoleAs a Room Service Attendant, you will play a pivotal role in ensuring the seamless delivery of our room service offerings.Your primary objective will be to provide guests with prompt and personalized service, delivering food and beverage orders directly to their rooms while upholding the highest standards of hospitality.ResponsibilitiesReceive...

DescriptionCollect, analyze and interpret a wide variety of Channel data and develop weekly/monthly reports in preparation for business review meetings.Engage the regions to follow up on implementation of Customer Acquisition Channel Initiatives.Provide and maintain a strong and reliable database to facilitate tracking and improvement of channel services and...

Responsibilities • Managing, training, and providing overall guidance to the sales executive in assigned area/region. • Setting reasonable sales targets to be achieved by the sales executives • Developing and sustaining long-term relationships with customers. • Implementing a sales management process to assist the sales executives in identifying...

We are looking for an Agreement Manager to join our West Africa Operational Organization based in Kogi State, NigeriaMain responsibilities:Responsible for building strategic partnerships with assigned customers.Enforce conformance to QHES policies and procedures in own responsible area.Lead, manage, train, coach and ensure competence levels for the team of...

Responsibilities: Operational Excellence: You will oversee the daily operations of delivery services, ensuring all processes run smoothly and efficiently. Implement and maintain operational standards and protocols to enhance service delivery.Maintain Operational Readiness: You will ensure that the bikes are operational, and that the riders have enough fuel...

Responsibilities: Gathering market and customer information to figure out the customer needsSecuring supplier registration of Tungsten by customersDeveloping solutions and products for customers in liaison with Engineering teamsCarrying our customer needs analysis and requirements gatheringActing as a point of contact between customers and Tungsten...

Job DescriptionProactively promote a relationship-based offering through operating as a dedicated and primary point of contact for customers in the branch, providing banking solutions that meet the customer's needs in accordance with each of the personal banking segment's value propositions.Minimum QualificationsMinimum of First Degree1-2 years banking...