Medical Secretary

ABOUT THE COMPANY

The Reddington Multi-specialist Hospital built on nine floors provides fully comprehensive tertiary hospital solutions in most medical areas. Our journey as a healthcare provider began in March 2006 with the establishment of the Cardiac Centre, in Victoria Island, in association with the renowned Cromwell Hospital in London.

JOB SUMMARY

Minimum of BSc in relevant qualificationFluent in English/Turkish language is mandatory; Previous experience in a secretarial role in a medical facility or a role involving working with medical terminology.

RESPONSIBILITIES

Welcoming personal callers to Reddington Hospital (patients, patient’s relations and friends, etc) in a warm, welcoming and professional manner standing up to greet them immediately and responsively.Receiving telephone callers, answering the telephones, giving the appropriate corporate response and dealing politely, professionally and effectively with the call.Operating the appointment booking system – ensuring that patient’s are aware of booking options and encouraging them to book ahead wherever possible.Confirming clinic attendances with consultants and providing reminders to their patients of clinic appointmentsSupervising control room operations during the night, making telephone access appropriately available to Reddington Hospital staff and directing callers to the appropriate colleague.Producing and distributing appointment lists for clinical colleaguesProviding regular updates to waiting patients on progress to being seen by a Consultant.Verifying with insurance companies that the required level of cover is available to enable patients to access treatmentRegistering new patients and liaising with billing officers, medical records and OPD staff to ensure that this is done as swiftly and professionally as possible.

REQUIRED SKILLS

Written communication, Document and archive management, Office administration, management, Secretarial work, Meeting preparation

REQUIRED EDUCATION

Bachelor's degree