Information and Communication Manager

1 month ago


Abia Kaduna, Nigeria Nigerian Breweries NB Plc Full time
  • Information and Communication Manager is a key position that provide technical, procedural, and operational support to the company’s digital journey to realize the objectives and benefits accruable to digital & technology for efficient and effective decision-making. 

Key Responsibilities 

  • Maintaining high level of customer satisfaction when attending to users’ request
  • Asset Management
  • System maintenance and backup administration
  • Information security management
  • Telecommunications Support
  • Oversee compliance efforts antivirus and patches for servers and workstations in the location
  • IT Continuity Support
  • Provide hands-on support on technical IT issues for production network when required
  • Carry out image backup of critical production servers.
  • Provide ad-hoc IT support to ensure continuous brewery operations
  • Ensuring Mean Time to Resolve MTTR for all incidents is reduced to minimum
  • Provide IT Support to the connected brewery roadmap

 

Job Requirement

  • University Degree in Computer Science or Computer Engineering, and other related field, at least second class upper 
  • MSc in Computer Science or related field will be an added advantage 
  • 3- 5 years working experience in Digital Technology and Networking
  • Work experience in IT service management, Networking, Cisco Switch Management, LAN and WLAN Management, Virtualization Management
  • Experience in an FMCG environment is an added advantage 
  • Knowledge on Cisco Networking CCNA will be an added advantage
  • Knowledge on Microsoft SCCM
  • Knowledge of IT service Management ITILv4 would be an added advantage
  • Advanced presentation and communication skills
  • Excellent hands-on systems administration client and server and virtualization skills
  • Computer network configuration and troubleshooting skills
  • Database Management Microsoft SQL would be an advantage
  • Office 365 Power BI, PowerApps and Power Automate will be added advantage


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