IT Support Officer

1 month ago

Lagos, Nigeria De Tastee Fried Chicken Limited Full time

ABOUT THE COMPANY

De Tastee Group is a leading quick service restaurant, Outdoor Caterers, Event Hall Managers and Home delivery hospitality outfit. Our sumptuous meals are produced under a very stringent hygienic environment with our branches located strategically with beautiful ambience for family and friends.Our event halls comes with ultra modern and vintage interior finishing to give guests a memorable experience. De Tastee Group operates in these 5 units to cater for different customer experience; Quick Service Restaurant (Fast Food Services). Tastee Pot (Outdoor Catering). Tastee Event (Hall Rentals). Tastee2U (Food Delivery Service). Bunma Bakery (Bread and Cake Production). The birth of De-Tastee Fried Chicken Limited is a translation of an idea conceived by an industrious woman, Mrs. Olayinka Pamela Adedayo, which to the glory of God has transformed into a big organization and a great fortune not only for the owners, but also to thousand of families across Nigeria and the larger society as a whole. In the quest to actualize the idea, she established Tastee Pot in 1989 to render outdoor catering services to distinguished and discerning clientele across Nigeria. Tastee Pot has over the years become the outdoor caterer of first choice, serving so many reputable individuals and organizations. The desire of Mrs. Olayinka Adedayo to meet the yearnings of Nigerians, especially Lagosians for qualitative fast food service, considering her experience in Kentucky Fried Chicken, where she worked between 1978 and 1980 as a Manager, led to the diversification into fast food service with the establishment of De Tastee Fried Chicken Ltd in 1996. The coming on stream of Tastee Fried Chicken undoubtedly revolutionized the concept of fast food service in Nigeria. The advent of the eatery with new concept of service, qualitative products, and exquisite ambience, became a reference point, but nonetheless, the company still up till today maintains an unusual standard of the concept of service. Tastee Fried Chicken which is undisputably highly reputed in Nigeria for quality fast food service has at present fourteen outlets, in metropolitan parts of Lagos, where an array of delicious meals and snacks are offered to delight the populace. Our success over the years is attributable to our highly skilled labour, use of qualitative inputs, and combination of environmental friendly production technologies.

JOB SUMMARY

Qualifications / Skills Required Interested candidates should possess a Bachelor's Degree. 2 - 4 years of relevant work experience. Strong organization skills with a problem-solving attitude. Excellent communication and analytic skill (oral and written). Attention to details. Should be able to interact with all staff across all level and cadre. Creative, open to new ideas and ability to multi-task effectively. Good time management and scheduling skills. Good understanding of System Hardware and T-Shoot. Good Understanding of Windows OS (Client and Server). Basic knowledge of IP network and System Applications. Knowledge of Saas & PaaS is a plus.How to ApplyInterested and qualified candidates should send their Cover Letter and CV to: the provided email address using the Job Title as the subject of the mail.

RESPONSIBILITIES

IT support officers will be mainly responsible for the smooth running of Cash Registers, POS Printers, computer systems, switches, data service, applications and ensure users get maximum benefits from them. They will also be responsible for all IT related administrative support and related office operations. Act as the point of contact for all employees, providing technical support and managing their queries.Duties Maintenance of Sage Pastel Evolution servers across the 14outlets, warehouse, TPL, CPU and event place making sure that it is up and running, thereby providing accounting platforms for the Account department to carry out their functions. Maintenance of all point of sales (POS) and printer in all the 14outlets. Managing the Mail Server making sure that it is up and running, thereby ensuring that inter and intra departmental correspondence memos are passed electronically and communication is sustained. Maintenance of network routers and switches in the Head Office and across the outlets, making sure that there is inter-outlet connectivity. Maintenance of all company’s ICT assets including the hardware and software. Installing and supervising the installation of IT equipment in all outlets. Installing and setting up multimedia equipment and gadget in meetings and events venues. Examples are Board meetings, Press briefings, Executive, etc Troubleshooting and repairing of general network of the organization. Repairing corrupt computer systems in order to minimize the cost of replacement and optimize the usage at the expense of purchase. Training of staff members on the correct handling of the computer systems and equipment such as printers, copier, scanners etc. Training of front office staff members (CCP, sales supers etc) on the correct use and handling of front office equipment (e.g. POS Machine and Printers, UPS) in order to optimize operations. On the job training of some staff member on the use of some application software.

REQUIRED SKILLS

Local area networks (LAN), Installing new software, IT support, Troubleshooting, Networking

REQUIRED EDUCATION

Bachelor's degree

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