Customer Service

Found in: beBee S NG - 3 weeks ago

Edo, Nigeria Stresert Services Limited Full time

Job Summary

A Customer Service Representative will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.

Duties and Responsibilities

  • Manage large amounts of incoming phone calls
  • Generate sales leads
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers

Requirements

  • Proven customer support experience or experience as a Client Service Representative
  • Track record of over-achieving quota
  • Strong phone contact handling skills and active listening
  • Familiarity with CRM systems and practices
  • Customer orientation and ability to adapt/respond to different types of characters
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively
  • Candidates should possess OND/HND qualification only.

Salary

Monthly Take Home– N102,000

  • Service Fulfilment Engineer

    Found in: beBee S NG - 4 weeks ago

    Edo, Nigeria IpNX Nigeria Limited Full time

    Purpose of the JobReporting to the Team Lead West, Network Core & Service Delivery, the Service Fulfilment Engineer is responsible for deploying carrier-grade and reliable network infrastructure and services for enterprise customers under set SLAs.He will be responsible for planning, directing and coordinating activities required to fulfil and support...

  • Marketers at the Edo State Broadcasting Service

    Found in: beBee S NG - 6 days ago

    Edo, Nigeria Edo State Government Full time

    Grade Level: 08Slot: 4 OpeningsKey ResponsibilitiesResponsible for promoting and selling products and services to customers, typically working in a retail store or business environment.Knowledge about the products and servicesGenerating sales leads, maintaining customer relationships, providing product information and advice to customers, negotiating...

  • Principal Technical Officers

    Found in: beBee S NG - 2 weeks ago

    , Edo, Nigeria Edo State Government Full time

    Grade Level: 10Slot: 2 OpeningsKey ResponsibilitiesResponsible for providing technical and practical support to Engineers in design, construction, maintenance and repairsUse variety of tools, including computers and other electronic devicesAble to work with CAD software to create complex designs when neededSupervision on subordinates to install, maintain,...

  • Finacial Advisor

    Found in: beBee S NG - 2 weeks ago

    Edo, Nigeria HEIRS LIFE ASSURANCE LTD Remote Work Freelance Full time

    Responsibilities: Present promote and sell products and services using communication skills to existing and prospective customersSales agent that can achieve a 40% increase in sales through innovative marketing strategies customer relationship improvements and effective team training.Sales representative serves customers by selling products and meeting...

  • Area Manager

    Found in: beBee S NG - 2 weeks ago

    Edo, Nigeria Citygate Global Microfinance Institution Full time

    Responsibilities: Provide leadership and direction to store managers within the assigned area to achieve sales targets and operational goals. Develop and implement strategies to maximize sales growth and profitability across all locations.Monitor and analyze key performance indicators (KPIs) to identify trends, opportunities,...

  • IT Support Officer

    Found in: beBee S NG - 4 weeks ago

    Edo, Nigeria EDLP Nigeria Limited Full time

    Responsibilities: Offers first-level IT support and solves urgent and non-urgent tech problemsDocuments all relevant end-user identification information, including name, department, contact information, and nature of the problemPerforms hands-on fixes at the desktop level, including installing and upgrading software, implementing file backups, and...

  • Brand Marketing Intern(Benin and Onitsha)

    Found in: beBee S NG - 1 week ago

    Anambra , Edo, Nigeria Phillips Consulting Full time

    ResponsibilitiesContribute in the implementation of marketing strategies.Support the marketing manager in overseeing the department's operations.Organize and attend marketing activities or events to raise brand awareness.Plan advertising and promotional campaigns for products or services on a variety of media social, print etc.Liaise with stakeholders...

  • Brand Marketing Intern(Benin and Onitsha)

    Found in: beBee jobs NG - 1 week ago

    Anambra , Edo, Nigeria Phillips Consulting Full time

    ResponsibilitiesContribute in the implementation of marketing strategies.Support the marketing manager in overseeing the department's operations.Organize and attend marketing activities or events to raise brand awareness.Plan advertising and promotional campaigns for products or services on a variety of media social, print etc.Liaise with stakeholders and...