Food & Beverage Manager

1 week ago


Lagos, Nigeria Alan & Grant Full time

Job Summary

  • As the manager, you will be responsible for ensuring the delivery of exceptional guest experiences while effectively forecasting, planning, and managing F&B orders, staff, and finances.
  • Your primary objective will be to maximize sales and revenue by consistently meeting and exceeding customer expectations, fostering employee engagement, and maintaining a strong focus on quality and efficiency.

Responsibilities

  • Preserve excellent levels of internal and external customer service.
  • Design exceptional menus, purchase goods, and continuously make necessary improvements.
  • Identify customers' needs and respond proactively to all of their concerns.
  • Lead F&B team training, bonding, and appraising talented personnel
  • Establish targets, KPI’s, schedules, policies, and procedures
  • Provide two-way communication and nurture an ownership environment with emphasis on motivation and teamwork.
  • Comply with all health and safety regulations.
  • Report to the GM regarding sales results and productivity.

Requirements

  • Proven food and beverage management experience.
  • Working knowledge of various computer software programs MS Office, restaurant management software, POS
  • Ability to spot and resolve problems efficiently.
  • Mastery in delegating multiple tasks.
  • Communication and leadership skills
  • Up to date with food and beverages, trends, and best practices.
  • Ability to manage personnel and meet financial targets.
  • Guest-oriented and service-minded.
  • ​Culinary school diploma or degree in food service management or related field is an added advantage.


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